BDC Service Agent Call Center Ocean Cadillac!
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Job Summary
BDC Service Agent - Ocean Cadillac!
Murgado Automotive Group one of Americas most exciting automotive groups is growing our vibrant Business Development Center the heartbeat of our dealership group and a core revenue and loyalty driver!
We are looking for friendly and professional communicators to join our BDC Call Center who thrive in a fast-paced environment to play a critical role in customer engagement and service delivery.
Growth Opportunities Available
Are you a customer-focused driven individual looking for a new career journey Join our Business Development Center and help clients enjoy an exceptional service experience. We promote from within so the sky is the limit!
What Youll Do:
- Handle inbound and outbound calls to assist customers with service inquiries
- Follow up on leads and schedule service visits
- Provide excellent customer service to ensure satisfaction and build loyalty
- Maintain and update customer information in our CRM system
- Collaborate with service and marketing teams to meet client needs
What Were Looking For:
- A friendly and professional communicator who thrives in a fast-paced environment
- Comfortable making 100 outbound calls and working with a team
- Organized detail-oriented and able to manage multiple tasks effectively
- Previous experience in customer service or hospitality is a plus (automotive experience is a bonus but not required)
- Bilingual in English and Spanish is a bonus!
What We Offer:
- Great Pay: up to $20/hour commission
- 401(k) Plan with company match
- Paid time off
- Career growth and development opportunities within the Murgado Automotive Group
- Employee discounts on vehicles parts and services
- Supportive and collaborative team environment
If youre ready to take the next step in your career and thrive in a luxury automotive setting wed love to hear from you!
Job Type: Full-time
Pay: Up to $20.00 per hour Commission
Expected hours: 40 per week
Benefits:
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Opportunities for advancement
- Paid time off
- Paid training
- Vision insurance
Work Location: In person Miami FL 33162
Required Experience:
Unclear Seniority
About Company
Murgado Automotive Group has locations in Miami FL, Stuart, FL, Jacksonville, FL, Chicago, IL, Edison, NJ and Richmond, VA to serve drivers with a large selection of new and used cars to choose from. Visit a location near you today!
