Bar Supervisor Full time

The Bartender Supervisor is a hands-on very visible leadership position responsible for overseeing daily bar operations while supporting overall Food & Beverage service. This position leads and trains bar staff maintains beverage inventory and cost controls ensures responsible alcohol service and helps provide a consistently welcoming and exceptional experience for members and guests.

• Supervise daily bar operations including opening and closing procedures bar readiness staffing cleanliness organization and service standards.

• Lead train coach and support bartenders barbacks and other assigned staff while holding employees accountable to POA service and performance standards.

• Work scheduled bartending shifts and actively assist the team during high-volume periods.

• Conduct pre-shift communication regarding events specials product availability service expectations and operational needs.

• Maintain strong knowledge of liquor beer wine cocktails and beverage offerings and ensure bar staff have appropriate product knowledge.

• Promote suggestive selling proper service techniques portion control and consistent guest service.

• Monitor bartender pour accuracy and beverage practices to help control costs waste and over-pouring.

• Assist Management with liquor beer and wine ordering inventory month-end counts stock rotation and appropriate par levels.

• Maintain cleanliness sanitation and organization of the bar beer cooler storage areas equipment and other assigned areas.

• Ensure compliance with applicable alcohol laws health and safety requirements POA policies and responsible beverage service standards.

• Assist with alcohol awareness and responsible beverage service training.

• Monitor guest alcohol consumption and assist staff with refusal of service or other alcohol-related concerns when necessary.

• Interact with members and guests monitor satisfaction and promptly address service concerns in a professional manner.

• Assist with restaurant operations as needed including restaurant readiness ticket-time monitoring table visits and coordination between the bar dining room and kitchen.

• Maintain a visible presence throughout service areas using the Figure 8 management approach to monitor operations support staff and identify service needs.

• Assist management with controlling front-of-house labor and meeting established departmental budget expectations.

• Help develop and implement beverage promotions specials seasonal offerings and new menu or cocktail additions.

• Assist with the setup and execution of POA events and other Food & Beverage functions as needed.

• Communicate staffing inventory guest concerns maintenance needs and operational issues to Food & Beverage management.

• Perform other duties as assigned.

• Must be at least 21 years of age.

• High school diploma or equivalent required.

• Minimum of three years of bartending Food & Beverage or hospitality experience with supervisory experience preferred but will be considered if acted in a Lead position.

• Experience in a mid- to high-volume restaurant club resort or similar hospitality environment preferred.

• Strong knowledge of liquor beer wine cocktails bar operations portion control and beverage inventory.

• Ability to perform restaurant and bar opening and closing procedures.

• ServSafe and responsible alcohol service certification required or ability to obtain within the timeframe established by the POA.

• Strong leadership communication organizational and time-management skills.

• Ability to remain professional and effective in a fast-paced environment.

• Proficiency with point-of-sale (POS) systems and basic Microsoft Word and Excel functions.

• Strong commitment to providing consistent and exceptional guest service.

• Ability to stand and walk for extended periods.

• Ability to work extended shifts including shifts of 1012 hours when operationally necessary.

• Ability to frequently bend stoop reach push pull carry and perform repetitive movements.

• Ability to lift and carry up to 50 pounds.

• Ability to work around heat steam noise coolers food preparation areas and varying temperatures.

• Must have flexible availability including days evenings weekends holidays opening shifts and closing shifts.

• Regular and reliable attendance is an essential function of the position.