Banquet Houseperson

Who We Are

Based in San Antonio Texas Zachry Hotels is a proven leader in the developmentmanagementand ownership of hospitality assets. At Zachry Hotels we are passionate about hospitality and surround ourselves with team members who share that same passion. Our tenure in the hospitality and hotel industry has provided us the knowledge and key relationships for success in hotel management operation and development. We take care of our clients businesspartnersand each other as family within a culture of service and accountability where we do the right thing because it is the right thing to do.

Together We Can Do Great Things Every Person Matters This Is More ThanAJob

Position Overview

The Banquet Houseperson plays a critical role in settingmaintaining and resetting banquet and event spaces to ensure flawless execution for meetings weddings conferences andspecial events. This role supports the Banquet and Events teams by preparing rooms moving equipmentmaintainingcleanliness and responding quickly to event needs within a full-service hotel environment.

WhatYoullDo

Event Setup & Room Preparation

• Set up banquet rooms according to Banquet Event Orders (BEOs) and diagrams including tables chairs linens risers staging dance floors podiums audiovisual equipment and décor items.
• Ensure all meeting and event spaces are clean organized and fully prepared prior to guest arrival.
• Place linens water service stationery and amenities asrequiredfor meetings or events.
• Handle large and heavy items safely including furniture rolling equipment and storage pieces.

During-Event Support

• Respond promptly to event-related requests from Banquet Captains Event Managers and meeting planners.
• Refresh meeting rooms by replenishing water clearing used materials and resetting supplies.
• Assistwith lighting temperature adjustments and room reconfigurations during events as needed.
• Maintaincleanliness of hallways service areas and pre-function spaces throughout events.

Event Breakdown & Reset

• Break down rooms after events by clearing tablesfoldingand removing linens stacking chairs and storing equipment properly.
• Reset rooms for upcoming eventsin accordance withnew BEO requirements.
• Ensure all equipment is returned to inventorystorageclean organized and in workingcondition.

Equipment Care & Safety

• Operateand maintain equipment such as carts lifts staging platforms and furniture safely and correctly.
• Report any damaged equipment lost items or maintenance needs tomanagementpromptly.
• Ensure safety signage is used when needed and workspacesremainhazard-free.
• Follow all hotel safety security and sanitation guidelines.

Team Support & Communication

• Work closely with Banquet Captains Event Managers Banquet Servers and Engineering teams to ensure smooth event execution.
• Communicate any setup challenges room discrepancies or issuesimmediately.
• Support the team withadditionaltasks during peak business periods.

Additional Responsibilities

• Perform otherduties asassigned to support banquet and hotel operations.
• Maintainreliable and consistent attendance as an essential function of the role.

WhatYoullBring

Required Education & Experience

• High School Diploma or equivalent required.

Preferred Education & Experience

• Previousbanquet event setup hospitality or facilities experience preferred.
• Full-service hotel experience preferred.
• Experience handling equipment furniture or large-scale setups preferred.

Required Skills and Abilities

• Ability to lift move and transport heavy items often up to 50 lbs.
• Strong attention to detail and ability to follow diagrams and written instructions accurately.
• Excellent teamwork and communication to communicate in Spanish preferred.
• Ability to work efficiently in a fast-paced physically demanding environment.
• Strong organizational and time management abilities.
• Professional demeanor and commitment to hospitality service standards.

Licenses or Certificates:

• Food Safe Serve/Texas Food Handlers Certification
• TABCrequiredand maintained

Other Qualifications

• Ability to work flexible hours including mornings evenings weekends and holidays.
• Commitment tomaintaininga clean safe and well-organized event environment.

Zachry Hotels offers anindustry leadingbenefits package for our employees and their families.

• Medical Dental Vision and Life Insurance
• 401K Paid Leave and Bonus Program
• Company-paid short-term and long-term disability insurance
• Employeeassistanceprogram
• Tuition Reimbursement
• And many more

We are an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race color sex sexual orientation gender identity religion national origin disability veteran status or other legally protected status.

Notice to Staffing Agencies

Zachry Hotels (Zachry) will not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to Zachry including unsolicited resumes sent to a Zachry mailing address or email address directly to Zachry employees or to Zachrys resume database will be considered Zachry property. Zachry will not pay a fee for any placement resulting from the receipt of an unsolicited resume. Zachry will consider any candidate for whom an Agency hassubmittedan unsolicited resume to have been referred by theAgencyfree of any charges or fees. Agencies must obtain advance written approval from Zachrys recruiting function tosubmitresumes and then only in conjunction with a valid fully executed contract for service and in response to a specific job opening. Zachry will not pay a fee to any Agency that does not have such an agreement in place. Agency agreements will only be valid if in writing and signed by Zachrys Human Resources Representative or his/her designee. No other Zachry employeeis authorized tobind Zachry to any agreementregardingplacement of candidates byAgency.