We are looking for a AV/VTC Support Operator to join our team!
Job Description
One to two years of experience working as a VTC Support Operators. Services to include: Scheduling monitoring managing troubleshooting and manipulating audio visual equipment in a command center and videoconference room environment with extensive proficiencies in the areas of customer service details research and end-user computing devices as well as support of on and off-site large scale executive events.
Requirements
Primary Skills include:
Schedule and set-up video conferences across customer environment.
First level problem resolution for VT equipment i.e. codecs audio cameras projectors switches etc.
Manipulate cameras and audio equipment.
Work with Microsoft Calendars
Be proficient in Microsoft SKYP Word PowerPoint and Excel.
Coordinate video requirements for large scale executive events on and off-site of the main customer Facility.
Provide VTC metrics and reports to management.
Benefits
Benefits
Health Care Plan (Medical Dental & Vision)
Retirement Plan (401kwith matching)
Life Insurance Plan
PTO
Short Term & Long-Term Disability
Internet & Phone Allowance (for applicable roles)
Wellness Resources (EAP)
Pet Insurance
Work-Life balance
Flexible Hours
Full-Time Permanent Positions
JW Affinity IT is a full-service IT solutions provider supporting schools and private organizations with strategic innovative technology projects. We take the time to understand our clients needs to successfully develop implement and manage each initiative. JW is a certified small woman- and minority-owned business through the National Minority Supplier Development Council.
We are committed to fostering a diverse inclusive and innovative workplace where different perspectives lead to better IT solutions. As an Equal Opportunity Employer we welcome applicants from all backgrounds and are dedicated to creating an inclusive environment.
Required Skills:
Primary Skills include: Schedule and set-up video conferences across customer environment. First level problem resolution for VT equipment i.e. codecs audio cameras projectors switches etc. Manipulate cameras and audio equipment. Work with Microsoft Calendars Be proficient in Microsoft SKYP Word PowerPoint and Excel. Coordinate video requirements for large scale executive events on and off-site of the main customer Facility. Provide VTC metrics and reports to management.
We are looking for a AV/VTC Support Operator to join our team! Job Description One to two years of experience working as a VTC Support Operators. Services to include: Scheduling monitoring managing troubleshooting and manipulating audio visual equipment in a command center and videoconference room e...
We are looking for a AV/VTC Support Operator to join our team!
Job Description
One to two years of experience working as a VTC Support Operators. Services to include: Scheduling monitoring managing troubleshooting and manipulating audio visual equipment in a command center and videoconference room environment with extensive proficiencies in the areas of customer service details research and end-user computing devices as well as support of on and off-site large scale executive events.
Requirements
Primary Skills include:
Schedule and set-up video conferences across customer environment.
First level problem resolution for VT equipment i.e. codecs audio cameras projectors switches etc.
Manipulate cameras and audio equipment.
Work with Microsoft Calendars
Be proficient in Microsoft SKYP Word PowerPoint and Excel.
Coordinate video requirements for large scale executive events on and off-site of the main customer Facility.
Provide VTC metrics and reports to management.
Benefits
Benefits
Health Care Plan (Medical Dental & Vision)
Retirement Plan (401kwith matching)
Life Insurance Plan
PTO
Short Term & Long-Term Disability
Internet & Phone Allowance (for applicable roles)
Wellness Resources (EAP)
Pet Insurance
Work-Life balance
Flexible Hours
Full-Time Permanent Positions
JW Affinity IT is a full-service IT solutions provider supporting schools and private organizations with strategic innovative technology projects. We take the time to understand our clients needs to successfully develop implement and manage each initiative. JW is a certified small woman- and minority-owned business through the National Minority Supplier Development Council.
We are committed to fostering a diverse inclusive and innovative workplace where different perspectives lead to better IT solutions. As an Equal Opportunity Employer we welcome applicants from all backgrounds and are dedicated to creating an inclusive environment.
Required Skills:
Primary Skills include: Schedule and set-up video conferences across customer environment. First level problem resolution for VT equipment i.e. codecs audio cameras projectors switches etc. Manipulate cameras and audio equipment. Work with Microsoft Calendars Be proficient in Microsoft SKYP Word PowerPoint and Excel. Coordinate video requirements for large scale executive events on and off-site of the main customer Facility. Provide VTC metrics and reports to management.
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