Anderson Universitys Office of Information Technology invites applications for the role of full-time Audiovisual (AV) and Technology Support Specialist. Anderson University is an innovative entrepreneurial premier comprehensive liberal arts university affiliated with the South Carolina Baptist Convention. The university seeks candidates with a strong Christian value system lifestyle and commitment to the integration of faith and learning.

The AV and Technology Support Specialist serves as a key resource for classroom technology audiovisual systems and essential computing needs providing responsive on-site support and troubleshooting to faculty staff and students across classroom and media spaces. As a primary point of contact the AV and Technology Support Specialist will demonstrate excellent customer service addressing real-time technical issues and scheduled support requests offering first-level support for Windows and macOS systems printers peripherals and software installations and documenting all activity in the IT ticketing system. Additionally this role will assist with setup of audiovisual equipment for campus events maintain AV and loaner equipment inventory and create training and instructional media to help the university community more effectively use equipment and technologies ensuring compliance to university policies regarding acceptable use and data security.

Knowledge equivalent to that gained through a bachelors degree along with 3 years of comprehensive work experience in technical support AV support or a customer-facing technology role preferably in higher education is required. A basic understanding of audiovisual systems and classroom technology as well as working knowledge of Windows and macOS and ability to learn new applications and systems is required. Strong customer service organization and communication skills and familiarity of classroom spaces and learning technologies IT ticketing systems wireless casting is preferred. Ability to handle physical tasks such as lifting equipment (up to 40 lbs) demonstrated ability to prioritize and complete simultaneous projects within a deadline and a commitment to Anderson Universitys Christ-centered mission and community.

About our Commitment to Fairness in Employment

Anderson University does not unlawfully discriminate on the basis of race color national or ethnic origin sex disability age religion genetic information veteran or military status or any other basis on which the University is prohibited from discrimination under the local state or federal law in its employment or in the provision of its services including but not limited to its programs and activities admissions educational policies scholarship and loan programs and athletic and other University-administered programs. As a Christian institution of higher education Anderson University is entitled to certain religious accommodations under federal and state law including Title IX of the Education Amendments Act and Title VII of the Civil Rights Act. For questions or concerns contact the Office of Human Resources at .