AV Operations Coordinator Sunnyvale CA

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Unless specifically stated otherwise this role is On-Site at the location detailed in the job post.

Description
GM is building the worlds most advanced driving assistance and self-driving vehicle technology to safely connect people to the places things and experiences they care about. We believe self-driving vehicle technology will help save lives reshape cities give back time in transit and restore freedom of movement for many.


GM employees have the opportunity to grow and develop while learning from leaders at the forefront of their fields. With a culture of internal mobility theres an opportunity to thrive in a variety of disciplines. This is a place for dreamers and doers to succeed.


If you are looking to play a part in making a positive impact in the world by advancing the revolutionary work of self-driving car technology join us.


The Role

The AV Operations Coordinator (tactical response team) is a frontline operations leader responsible for helping plan launch and stabilize manual and future supervised AV test operations across multiple markets. This role combines hands on in field operations operator training and onboarding and cross functional coordination with engineering incident response and vendor partners to safely deliver high quality data and reliable operations at scale.


What Youll Do

Operational Procedures & Execution

Serve as the SME in new markets and new program launches (e.g. manual data collection and supervised operations in new cities).
Support the development and refinement of executable operational procedures and checklists that ensure safe ongoing garage operations for AVTO launch activities.
Document communicate and implement safe driving procedures including vehicle preparation cleaning charging and deployment tasks.
Assist in documenting and rolling out operational procedures related to AVTO activities emphasizing consistency safety and operational readiness.
Train new AVTO hires on fleet safety protocols and safe driving practices.
Continuous Improvement

Identify operational issues inefficiencies or gaps and contribute to solutions through updated procedures and improved workflows.
Support ongoing operational efficiency initiatives by helping drive improvements from initial identification through successful implementation.
CrossFunctional Collaboration

Work closely with fleet management and other internal teams to support endtoend safe and efficient operational execution.
Communicate operational updates issues and recommendations clearly and confidently across diverse stakeholder groups.