AV Engineer

The AV Engineering team designs builds and maintains the audio-visual systems that power collaboration across Zillows offices and events. As Zillow continues to grow as a distributed company reliable in-person and hybrid experiences remain an important part of how teams work together. This team partners closely with Workplace and workplace technology partners to make those experiences smooth dependable and easy for employees and guests to navigate.

The A/V Engineering team consists of 2 engineers working alongside the A/V Implementation Manager reporting to the Senior Manager or Workplace Experience. As an AV Engineer on the Zillow AV team you will install commission and maintain the audio-visual systems that power Zillows conference rooms event spaces and executive environments primarily in Zillows Seattle office. Youll bring deep hands-on expertise in Q-SYS and AV networking own the configuration and reliability of AV systems and provide break/fix support that keeps our spaces running.

You will get to:

• Install configure commission and test AV systems and equipment based on design documentation drawings and bills of materials.
• Program configure and maintain Q-SYS systems including custom scripting in Lua and working with JSON for control automation and integrations.
• Deploy and troubleshoot AV-over-IP transports (Dante AES67 Q-LAN) and the underlying network configuration that supports them including QoS and multicast.
• Provide break/fix support for existing AV systems diagnosing resolving and restoring service on conference room and event technology.
• Provide on-site AV support for live and hybrid events and productions including setup operation real-time troubleshooting and teardown.
• Assist with production of virtual All-Hands Zoom events.
• Support and troubleshoot Zoom and Zoom Rooms and related collaboration platforms.
• Maintain accurate AV documentation including as-built drawings configurations and standard operating procedures.
• Partner with the Senior AV Engineer and AV Implementation Manager to uphold AV standards and continuously improve system reliability.
• Partner with Workplace teammates to understand employee needs and usage patterns for hybrid event and room setups.
• Provide backup coverage for our AV Event Technician for onsite hybrid and remote live events.

This role has been categorized as an in-office -office employees regularly work at an existing ZG corporate office for approximately 80 to 100 percent of their time each month. Employees must live within reasonable commuting distance of their designated ZG office

This role has been categorized as a Remote position. Remote employees do not have a permanent corporate office workplace and instead work from a physical location of their choice which must be identified to the Company. U.S. employees may live in any of the 50 United States with limited exceptions.

In California Connecticut Maryland Massachusetts New Jersey New York Washington state and Washington DC the standard base pay range for this role is $98900.00 - $158100.00 annually. This base pay range is specific to these locations and may not be applicable to other locations.

In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience performance and location. Actual amounts will vary depending on experience performance and location. Employees in this role will not be paid below the salary threshold for exempt employees in the state where they reside.

• You bring 3 years of hands-on experience in AV installation engineering and support ideally in a corporate or enterprise environment.
• You have Q-SYS experience including Q-SYS Designer control programming and scripting with Lua and JSON.
• You have strong proficiency in AV networking including AV-over-IP transport protocols such as Dante AES67 and Q-LAN and the network configuration that supports them (QoS multicast VLANs) backed by a solid understanding of general IP networking principles.
• You have demonstrated ability to install AV hardware and provide break/fix support to production AV systems.
• You have experience providing AV support for live and hybrid events and productions.
• You have working knowledge of administration of Zoom Rooms along with comfort troubleshooting common audio video and control issues.
• You can read and interpret AV schematics rack layouts and wiring diagrams.
• You may also bring industry certifications such as Q-SYS Level 2 Audinate Dante level 2 or higher or AVIXA CTS / CTS-I / CTS-D.
• You are a strong communicator and collaborator who stays calm under pressure and is focused on creating a great experience for employees and guests.
• You are detail-oriented methodical in your testing and follow-through and comfortable working in a fast-paced environment where priorities may shift quickly.
  

At Zillow were reimagining how people movethrough the real estate market and through their careers. As the most-visited real estate platform in the U.S. we help people navigate buying selling financing and renting with greater ease and confidence. Whether youre working in tech sales operations or design youll be part of a company reshaping an industry and helping more people make home a reality.

How we work is a key part of that transformation. Through Cloud HQ our strategic approach to distributed work most employees have the flexibility to work from wherever theyre most productiveenabling us to move fast stay connected and deliver on our people promise.

Zillow is honored to be recognized among the best workplaces in the U.S. Zillow was named one of FORTUNE 100 Best Companies to Work For in 2026 and included on TIMEs Americas Best Companies 2026 list reflecting our commitment to creating an innovative inclusive and engaging culture where employees are empowered to grow.

No matter where you sit in the organization your work will help drive innovation support our customers and move the industryand your careerforward together.

Zillow Group is an equal opportunity employer committed to fostering an inclusive innovative environment with the best employees. We are committed to equal employment opportunity regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability gender identity or Veteran status. If you have a disability or special need that requires accommodation please contact your recruiter directly.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees supervisors and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees supervisors and staff to ensure exceptional customer service; and follow all federal state and local laws and Company policies. Criminal history may have a direct adverse and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above as well as the abilities to adhere to company policies exercise sound judgment effectively manage stress and work safely and respectfully with others exhibit trustworthiness and professionalism and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.