Automotive Title Clerk

Job Description:

Essential Duties and Responsibilities

The Title Clerk provides clerical support by processing and filing Title paperwork to establish ownership of vehicles being purchased or sold for the Schomp Automotive Group.

To perform this job successfully an individual must be able to perform each essential duty satisfactorily as assigned. The requirements listed below are representative of the knowledge skill and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Work and process at least 20 Titles per day.

• Obtain duplicate titles from the State of Colorado.

• Punctual and regular attendance.

• Check-in new vehicle Certificates of Origin (Titles) record stock numbers and file appropriately.

• May provide processing and accounting entries for vehicle acquisition into dealer inventory.

• May execute accurate review of vehicle acquisition checklists to validate payments to clients for purchased vehicles.

• Call to research Titles not received from Customers and Lienholders document all research.

• Apply for duplicate Titles from the State of Colorado.

• Answer incoming phone calls from customers lenders and other Schomp employees regarding Title status.

• Assist with answering Titling questions received by email.

• Perform all titling functions by following company-approved processing procedures.

• Responsible for customer data privacy; keeping computers and files protected.

• Notify manager of problem Titles; follow-up on all out-standing Title issues.

• Practice safe work habits and follow the companys safety policies.

• Perform other duties as may be assigned by management.

• Assists in coaching and training the title team on the following: Processing courtesy deliveries and plates & registration for Company vehicles in Colorado.

• Adhere to the Companys Core Values of Competitive Consistent Adaptable Respectful and Empathetic.

Job Required Skills and Knowledge

• Possess a working knowledge of cash retail and finance sale/title packets.

• Must maintain a positive and enthusiastic attitude in all that we do.

• Demonstrate high character and integrity.

• Excellent organizational skills and attention to detail.

• Ability to process plates and registration for company vehicles.

• Ability to process Courtesy Delivery transactions and the required plates and registrations.

• Working knowledge of both State and Country processing and tax collections.

• Must maintain a positive and enthusiastic attitude in all that we do.

• Must maintain a professional appearance and provide friendly customer service.

• Maintain effective team member relations.

• Ability to maintain emotional control in stressful situations.

• Contribute to building a positive team spirit; support everyones efforts to succeed.

• Ability to adopt and support new processes and changes to help in employee and customer satisfaction.

• Must maintain a clean safe working environment at all times.

• Organization skills and time management.

• Possess outstanding work ethic.
  

Education Experience and Certification

• Must possess and maintain a valid driver license.

• Must possess and maintain an acceptable Motor Vehicle Record (MVR).

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to speak clearly so listeners can understand as well as the ability to understand the speech of another person.

• Adequate physical ability including sufficient manual dexterity to operate computers phones copy machines various office equipment and the Company vehicle in order to perform the requisite job functions.

• Visual acuity to see details of objects that are less than a few feet away.

• Visual acuity to see details of objects that are more than a few feet away.

• Must be able to sit or stand in a stationary position for extended periods of time.

• Requires frequent reaching bending repetitive hand movements twisting standing walking sitting squatting pushing and pulling exerted regularly throughout a regular work shift.

• Requires occasional lifting and carrying items weighing up to 30 pounds unassisted.

• Regular punctual attendance is required.
  

• This position operates in a professional dealership environment.

• Full-time position Monday-Friday scheduled for core business hours of 8:00 AM - 5:00 PM; evening and weekend work may be required as job duties demand.

• Must maintain a clean safe working environment at all times.