Automotive Service Receptionist

Automotive Service Receptionist (Chillicothe OH):

The role of our Service Receptionistis to respond effectively to all incoming phone-sourced service inquiries that come to the dealership. The receptionists goal is to generate a response answer any questions the customer may have and set a service appointment. This position is to be the first voice of the NourseService Department therefore representatives must have an energetic andcustomer service driven personality.

Receptionists will work closely with our service advisors to schedule appointments and address customer concerns. Clear communication is extremely important in this role due to the nature of the information being addition to scheduling appointments they will maintain relationships with our customers by conducting follow-up calls to ensure quality and continuity throughout all appointments. This job mainly deals with high-volume phone inquiries therefore call center experience is highly recommended.

What We Can Offer You:

• Full-Time hours
• Medical Dental and Vision Insurance
• HSA Plan Available
• Long-Term Disability AD&D and Life Insurance
• 401kPlan
• Paid Holidays
• Equal Opportunity Employer

Necessary Skills:

• Great time management
• Efficient keyboarding/data entry
• Proven track record of achieving or over-achieving goals
• Outstanding communication (with customers and co-workers)
• Great attitude with a high-energy personality
• Superior customer service skills
• Call center experience helpful but not required

Requirements:

• High School Diploma or equivalent some college preferred
• Automotive experience preferred
• Professional work ethic and appearance
• Stable work history required
• Excellent verbal communication skills must speak clearly and professionally.
• Ability to work in a structured environment and adhere to attendance policies and scheduling requirements which include evenings and weekends
• Proficient with basic computer applications
• Outgoing and friendly personality not easily intimidated ability to handle customer rejection
• Ability to maintain high levels of professionalism salesmanship teamwork organization and customer service
• Ability to work well in a fast-paced and diverse environment

AboutNourse Chillicothe Automall

Nourse Chillicothe Automall is a family-owned auto dealership with over 30-years of experience in the area. Here at Nourse we are focused on automotive sales service and customer satisfaction. Located conveniently in Chillicothe Ohio Nourse Chillicothe Automall is a short drive from Grove City Circleville Washington Court House Jacksonand Portsmouth.

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We are an equal opportunity employer and prohibit discrimination/harassment withoutregard to race color religion age sex national origin disability status genetics protectedveteran status sexual orientation gender identity or expression or any other characteristicprotected by federal state or local laws.