Automotive Service Manager

• Free uniforms
• Training & development
• 401(k)
• Bonus based on performance
• Competitive salary
• Employee discounts

• Competitive base salary
  
  
• Performance-based incentive opportunities
  
  
• Paid time off
  
  
• Comprehensive benefits package where applicable
  
  
• Ongoing automotive sales and leadership training
  
  
• Opportunities for advancement and long-term career growth
  
  
• Consistent business with an established automotive brand
  
  
• Supportive ownership and a collaborative team
  
  
• Professional environment with the resources needed to succeed
  
  

• Welcome customers and listen carefully to their vehicle concerns
  
  
• Deliver honest professional and exceptional customer service
  
  
• Explain inspection findings and recommended services clearly
  
  
• Present necessary repairs and preventive maintenance confidently
  
  
• Prepare accurate estimates and computerized repair orders
  
  
• Obtain customer authorization before beginning repairs
  
  
• Keep customers informed about pricing repair progress and completion times
  
  
• Follow up on recommended and previously declined services
  
  
• Promote applicable maintenance services and shop specials
  
  
• Resolve customer concerns promptly and professionally
  
  
• Build customer loyalty retention and repeat business
  
  

• Lead and direct automotive technicians and general service technicians
  
  
• Coordinate daily workflow and assign work based on technician skills
  
  
• Monitor repair progress quality and on-time completion
  
  
• Set daily priorities and communicate expectations clearly
  
  
• Coach motivate and hold team members accountable
  
  
• Maintain employee schedules payroll records and hours worked
  
  
• Help create a professional respectful and productive workplace
  
  
• Maintain high standards for customer service and repair quality
  
  

• Support store sales and profitability objectives
  
  
• Oversee service-advisor sales accounting and clerical functions
  
  
• Source parts and maintain strong vendor relationships
  
  
• Maintain accurate inventory counts
  
  
• Control inventory levels costs and preventable losses
  
  
• Ensure compliance with company policies and safety regulations
  
  
• Maintain environmental compliance and proper shop procedures
  
  
• Keep the facility clean organized safe and customer-ready
  
  

• Minimum of three years of automotive retail repair or service-management experience
  
  
• Previous supervisory management or team-leadership experience
  
  
• General automotive repair and maintenance knowledge
  
  
• Proven sales ability and confidence presenting service recommendations
  
  
• Excellent customer-service and relationship-building skills
  
  
• Strong leadership coaching and team-building abilities
  
  
• Excellent communication and vendor-management skills
  
  
• Strong organizational time-management and problem-solving abilities
  
  
• Proficiency with point-of-sale systems repair-order software computers and related technology
  
  
• Entrepreneurial attitude with a strong sense of ownership
  
  
• Ability to succeed in a busy fast-paced environment
  
  
• Valid drivers license with an acceptable driving record
  
  
• Ability to work a flexible retail schedule including weekends and holidays when required
  
  

As one of the largest destinations for automotive services Midas is dominating the industry in developing career paths and building relationships within the communities they serve.

At Midas we take care of everything tires brakes oil so the opportunities to grow and develop expertise with Midas are endless.