Automotive Service Advisor

Job Responsibilities:

• Consult and interpret customer needs for the technicians
• Utilize exemplary customer service and sales skills to drive sales
• Serve as the primary point of contact for all automotive service and repair matters
• Understand customers problems and arrange for appropriate service
• Prioritize required services and offer options
• Set and manage the expectations of the service delivery for both the customers and technicians
• Continuously keep the customer updated on repair needs and completion times

Job Requirements:

• 3 years of dealership Service Advisor experience strongly preferred.
• Reynolds & Reynolds experience preferred.
• Exemplary customer service skills and sales skills are a must.
• Able to work in a high volume environment and multi-task.
• Valid drivers license.
• Time management skills needed.
• Must be organized.

Dealership Offers:

• Weekly pay commission
• Health dental vision insurance
• Short term disability
• Life insurance
• 401(K)
• Employee Assistance Program
• College while you work You could have 100% of the tuition and fees for your Associates Bachelors or Masters degree covered by Bettenhausen.