Automotive Service Advisor
Santa Monica, CA - USA
Job Summary
Maserati of Santa Monica Santa Monica CA
Full-Time $7000$14500 Per Month Base Performance-Based Commission
3 YEARS OF DEALERSHIP SERVICE ADVISOR EXPERIENCE REQUIRED
Maserati of Santa Monica is seeking an experienced Automotive Service Advisor to join our high-performing service team.
This is an excellent opportunity for a proven Service Advisor who knows how to build customer relationships sell service manage a busy service drive and deliver an exceptional luxury ownership experience.
If youre an experienced advisor looking for a high-income opportunity with a premium automotive brand we want to hear from you.
- Manage 10 repair orders per day in a high-volume service environment
- Greet customers and conduct professional vehicle consultations
- Write accurate repair orders and identify customer vehicle needs
- Recommend maintenance and repairs based on manufacturer guidelines and vehicle condition
- Clearly explain recommended services estimates and repair timelines
- Build trust and long-term relationships with luxury vehicle owners
- Work closely with technicians to ensure accurate and timely repairs
- Follow up with customers throughout the repair process
- Recommend additional services when appropriate
- Maintain strong CSI and customer satisfaction scores
- Maintain accurate service records and documentation
- Follow dealership processes policies and manufacturer standards
- Generate repeat and referral business through exceptional customer service
- 3 YEARS OF DEALERSHIP SERVICE ADVISOR EXPERIENCE REQUIRED
- Proven ability to consistently manage a high-volume service drive
- Luxury or highline dealership experience strongly preferred
- European automotive experience is a plus
- Strong service sales and customer relationship skills
- Excellent verbal and written communication
- Strong organizational and multitasking abilities
- Ability to work effectively in a fast-paced environment
- Professional appearance and customer-focused attitude
- Strong attention to detail and follow-through
- Valid drivers license with a clean driving record
Base Hourly Pay Performance-Based Commission
Benefits include:
- 401(k)
- Medical insurance
- Dental insurance
- Vision insurance
- Paid Time Off
- Paid Holidays
- Employee benefits and discounts
- Career growth opportunities
- Ongoing professional development and training
This is more than a Service Advisor position its an opportunity to build your career in a luxury automotive environment while being rewarded for your performance.
Youll work with a premium customer base a recognized luxury automotive brand and a team focused on delivering an exceptional service experience.
If youre a proven Service Advisor with 3 years of dealership experience and youre ready to take your career and earning potential to the next level this could be the opportunity youve been looking for.
Experienced dealership Service Advisors are encouraged to apply.
Apply through Indeed or submit your resume for consideration.
Full-Time Santa Monica CA $7000$14500 Monthly Earning Potential
3 YEARS OF DEALERSHIP SERVICE ADVISOR EXPERIENCE REQUIRED