Automotive Coding and Networking Professional

Position Summary

The IT Coding and Networking Professional is responsible for planning implementing securing and supporting all technology systems across the dealership. This role ensures the reliability of dealership management systems (DMS) network infrastructure cybersecurity telecommunications and end-user technology while supporting operational efficiency for sales service parts finance and administrative departments.

Key Responsibilities

Technology Infrastructure Management

• Manage dealership networks servers wireless systems internet connectivity and telecommunications.
• Maintain hardware including desktops laptops printers scanners tablets and mobile devices.
• Monitor system performance and ensure maximum uptime.
• Coordinate hardware and software upgrades and replacements.

Dealership Systems Administration

• Administer and support the dealership management system (DMS) and related automotive software platforms.
• Manage integrations between DMS CRM inventory management service scheduling accounting and manufacturer systems.
• Troubleshoot application issues and coordinate vendor support when necessary.
• Ensure proper user access controls and permissions.

Cybersecurity & Compliance

• Develop and maintain cybersecurity policies and procedures.
• Monitor systems for security threats vulnerabilities and unauthorized access.
• Implement data backup disaster recovery and business continuity plans.
• Ensure compliance with applicable data privacy regulations and manufacturer security requirements.
• Conduct employee cybersecurity awareness training.

Technical Support

• Provide help desk support for dealership employees.
• Diagnose and resolve hardware software network and connectivity issues.
• Manage support tickets and prioritize technology requests.
• Maintain documentation for systems procedures and configurations.

Vendor & Project Management

• Manage relationships with IT vendors software providers and managed service partners.
• Negotiate technology contracts and service agreements.
• Lead technology projects including system implementations upgrades and migrations.
• Monitor project timelines budgets and outcomes.

Strategic Technology Planning

• Evaluate emerging technologies that improve dealership operations and customer experience.
• Recommend technology investments and budget requirements.
• Develop annual IT plans aligned with dealership business objectives.
• Identify opportunities to automate processes and improve efficiency.

Required Qualifications

• Bachelors degree in Information Technology Computer Science Information Systems or related field preferred.
• 5 years of IT experience including infrastructure and systems administration.
• 2 years of management or supervisory experience preferred.
• Experience supporting dealership management systems or automotive retail technology preferred.
• Strong knowledge of Windows environments networking cybersecurity and cloud technologies.
• Experience managing vendors and technology projects.

Knowledge Skills & Abilities

• Strong troubleshooting and problem-solving skills.
• Excellent communication and customer service abilities.
• Ability to manage multiple priorities in a fast-paced dealership environment.
• Knowledge of automotive dealership operations including sales service parts and finance processes.
• Understanding of cybersecurity best practices and regulatory compliance requirements.
• Strong organizational and project management skills.

Physical Requirements

• Ability to lift and move computer equipment up to 50 pounds.
• Ability to work in office service and dealership environments.
• Occasional after-hours and weekend work may be required for system maintenance or emergencies.

Compensation & Benefits

• Competitive salary based on experience.
• Health dental and vision insurance.
• 401(k) with company match.
• Paid time off and holidays.
• Professional development and certification reimbursement opportunities.

About C. Harper Auto Group

C. Harper Auto Group is a family-owned business with over 41 years of success representing brands including Chevy Buick GMC Cadillac Ford Chrysler Dodge Jeep Ram KIA and Honda. Our core values of honesty integrity loyalty and charity have been the foundation of our success. At C. Harper we treat employees and customers like family creating a work environment where everyone feels valued and respected.

Equal Opportunity Employer

C. Harper Auto Group is an equal opportunity employer. We are committed to a work environment free from discrimination and harassment and provide equal opportunity to all applicants and employees.