Automotive "Bench" Service Advisor

Automotive Bench Service Advisor

• Ernies Auto Elmhurst IL - GreatWater 360 Auto Care - Full-Time Travel Required (Local Metro)

GreatWater 360 Auto Care is hiring an experienced Automotive Service Advisor to join our Team supporting multiple shop locations across the Milwaukee metropolitan area.

This role is perfect for an adaptable customer-focused Service Advisor or Assistant Service Manager who is seeking advancement and enjoys variety problem-solving and helping shops succeed during staffing gaps vacations and high-volume periods.

Why This Bench Role

• Variety work across multiple locations instead of just one shop
• Visibility high-impact role supporting managers and teams
• Growth strong pathway to lead advisor training or management opportunities
• Stability full-time role with consistent employment

Why Work at GreatWater 360 Auto Care

• Competitive compensation and a comprehensive benefits package
• Emphasis on training development and career growth
• Locally run shops backed by a larger Midwest network
• Strong culture focused on safety integrity and doing right by the customer

What We Offer:

• Medical Dental & Vision Plans Available Day 1!
• 401(k) Match Up to 5% company match after 90 days
• PTO Front-loaded annually 6 paid holidays Paid parental leave
• Disability & Life Insurance Company-paid and voluntary options
• Employee Assistance Program 24/7 confidential support
• Bi-weekly Pay Direct deposit 26 pay periods/year
• Career Development - Paid training and elective courses ASE Certification reimbursement tuition reimbursement
• Employee Discounts on service and parts that extends to immediate household family members

About GreatWater 360 Auto Care

GreatWater 360 Auto Care operates nearly 150 auto repair shops across nine states. We are community-focused quality-driven and committed to supporting both our teammates and customers.

• Schedule: Full-time; hours may vary by shop
• Travel: Required within the Milwaukee metro area

If youre an experienced Service Advisor who enjoys flexibility teamwork and stepping in where youre needed most wed love to connect.

What Youll Do

• Provide Service Advisor coverage at multiple GreatWater locations in the Milwaukee metro
• Greet customers and deliver a professional friendly service experience
• Write and manage repair orders accurately and efficiently
• Clearly explain vehicle conditions repairs and maintenance needs
• Coordinate with technicians to ensure smooth workflow
• Maintain safety quality and repair standards
• Step in as a reliable steady presence when shops need support
• Adapt quickly to different teams shop environments and customer needs

What Were Looking For

• 5 year of experience as an Automotive Service Advisor or in a similar automotive service role
• STRONG desire to move into Management Role - Prior Exp A PLUS!
• Strong communication and customer service skills
• Comfort explaining automotive repairs in a clear transparent way
• Ability to travel between shops within the Milwaukee metro area
• Valid drivers license and insurable driving record
• Professional team-oriented attitude with a focus on safety and quality

INDLP1

Notice of AI Use in Job Application Review

As part of our commitment in creating a fair efficient and consistent hiring process we may use artificial intelligence (AI) to help our recruiting teams organize summarize and analyze information provided by candidates including resumes application responses and other materials submitted during the application may be used to identify patterns highlight relevant skills and experience and assist in comparing a candidates qualifications with the requirement of a specific role. These tools are to improve efficiency and consistency while supporting more informed hiring decisions which will ultimately be made by the hiring team.