Automation Architect, Prime Video Trust & Safety

At Prime Video were redefining how the world watches entertainment. Our Trust & Safety team protects millions of customers and content creators globally ensuring a safe reliable experience. As an Automation Architect youll drive the adoption of automation across our operations bridging technical innovation with operational needs. Youll architect solutions that scale content moderation mitigate abuse and empower our teams to deliver trusted and safe content to our customers.

Key job responsibilities
* Orchestration Leadership: Champion the integration of AI/automation tools (e.g. Generative AI intelligent workflows) into Trust & Safety operations. Translate technical possibilities into actionable strategies for operational teams.
* Cross-Functional Collaboration: Partner with Data Science Engineering Product and Legal teams to design solutions that balance speed accuracy and compliance.
* End-to-End Solution Design: Own the architecture of AI-driven systems for content moderation risk detection and policy enforcement. Move from prototype to production at Amazon scale.
* Operational Enablement: Drive the rollout of new tools providing training feedback loops and iterative improvements to ensure adoption and value delivery.
* Strategic Narrative Development: Create compelling technical narratives (BRDs PRFAQs white papers) that align with business outcomes (e.g. reduced moderation latency improved accuracy).



A day in the life
You start by reviewing emerging abuse patterns in Prime Videos global platform. You collaborate with a Engineering and Data Science teams to design an Agentic Solutions that flags policy-violating content in real time. By midday youre leading a workshop with Trust & Safety analysts to demo the tool addressing their concerns about false positives. Later you partner with Engineering to prioritize features for the next sprint ensuring the solution scales during high-traffic events. By days end you update stakeholders on metricslike a 20% reduction in moderation workloadand refine the roadmap for upcoming compliance challenges.

- 5 years of program or project management experience
- 3 years of technical specialist design and architecture experience or AWS Professional level certification
- Experience leading and collaborating with a large cross-functional team
- Experience in written and verbal communication with the ability to present complex technical information in a clear and concise manner to executives and non-technical leaders
- Bachelors degree or above in Computer Science Computer Engineering or related fields

- Experience in an operational role or experience in profee auditing coding and documentation requirements
- Orchestration and Automation Advocacy: Track record of driving automation adoption in operational teams.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at TX Austin - 80300.00 - 140500.00 USD annually
USA WA SEATTLE - 82700.00 - 140500.00 USD annually