Audit Service Delivery Coordinator (Life Sciences)
Job Location:
New York City, NY - USA
Hourly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Position: Audit Service Delivery Coordinator
Staff: Full-Time Remote / Palos Verdes Estates CA
SQA protects through quality. We have a global footprint supporting complex and highly regulated supply chains. The partnerships SQA has created over the past 29 years have benefitted our clients integrated strategies which SQA can support on an annual basis. SQA works with its client partners and their supply chain in over 90 countries annually deploying over 1000 associates. SQA understands the complexity and challenges of a global supply chain and our clients see that the results from SQA exceed their internal efficiencies. Annually SQA performs over 2000 audits 2 million parts inspected at the source and 50000 hours of Engineering Supplier Development. This occurs in the form of managed programs at their suppliers that include but may not be limited to audits assessments supplier development part approvals inspection remediation self-release and full-time surveillance.
Overview:
As Audit Service Delivery Coordinator at SQA Services you will play a pivotal role in supporting Client programs by scheduling global supply chain and quality services between clients suppliers and SQAs teams of expert Associates. Throughput speed accuracy and adherence to Client requirements are necessary for success. This role is well suited for an analytical detail-oriented problem solver who sees how people dates requirements and systems fit together. Strong skills in prioritization documentation review organization and cross-functional collaboration are everyday necessities. Due to client requirements for meeting availability there is a preference for someone located in the Eastern Standard Time Zone or available to work during those working hours 8AM-5PM EST. This position does not require travel to fulfill regular duties but initial training may require on-site presence at headquarters and periodic visits may be recommended/requested through the year.
Schedule across SQAs entire set of services under the Audit family of products: Audits assessments and supplier desktop evaluations
Schedule and/or prepare assigned services via coordination with internal teammates Clients Suppliers and Associates
Prioritize assigned workload based on Client due dates program risks and dependencies taking ownership of the reasoning behind selected trade-offs
Make timely scheduling decisions with the information available documenting assumptions and escalating when a decision carries Client or compliance risk
Adhere to scheduling and preparation throughput and efficiency goals
Escalate and/or and resolve scheduling conflicts data discrepancies and Supplier or Associate availability issues
Provide timely and accurate program activity-related status notes for cross-functional transparency
Maintain accuracy in all applicable databases platforms and systems
Scheduling services dates which meet Client due dates
Maintain accurate and current documentation including templates checklists and technical documentation; checking for completeness and accuracy against Client requirements; correcting errors or escalating discrepancies
Coordinate and run planning meetings with internal teammates Clients and Associates
Proven experience in a role related to quality documentation coordination operations logistics or supply chain role preferably in a fast-paced environment
Experience working cross-functionally with multiple teams or stakeholders
Experience in Life Sciences Aerospace & Defense or related manufacturing industry is a plus
Analytical mindset with the ability to see how people dates requirements and systems interact and to solve complex scheduling constraints
Demonstrated ability to prioritize competing deadlines using sound judgement and to explain the reasoning behind trade-offs
Comfortable making decisions with incomplete information with a clear sense of when to escalate
Strong problem-solving skills with the ability to analyze an issue identify the cause and put a practical fix in place
Exceptional attention to detail and accuracy with the judgement to focus on the details that affect Client requirements and compliance
Working proficiency in Microsoft Office Suite and preferred experience with databases scheduling project management or document management software
Excellent organizational and time management skills with the ability to manage multiple tasks simultaneously
Strong written and verbal communication and interpersonal skills
High level of integrity and professionalism
Ability to work effectively under pressure
Proactive solution-oriented growth mindset
Bachelors degree or equivalent experience required with a preference for backgrounds in operations logistics supply chain business analytics or related analytical fields
Required Experience:
IC
About Company
SQA is an Equal Opportunity Employer. Employment is based on merit and qualifications, and is not influenced by race, color, religion, gender, national origin, veteran status, disability, age, sexual orientation, gender identity, marital status, or any other legally protected status. ... View more
