Athlete & Member Enrollment Specialist

• Bonus based on performance
• Opportunity for advancement
• Training & development

• Respond to inbound leads fast your primary job. Every lead comes from our paid ads website or social channels. You call them quickly follow up persistently and work the pipeline daily: new inquiries recent leads and older leads that deserve another conversation
• Make a high volume of calls every day (expect 100150 dials) plus texts and follow-ups all to warm inbound leads and your pipeline not cold lists
• Book qualified appointments (trials assessments and consultations) and confirm them so they show
• Pre-qualify prospects: understand their goals (youth athlete development adult fitness team training) and match them to the right program
• Earn extra by prospecting organic leads: outreach to local businesses schools clubs and organizations (adults and youth athletes). Every organic prospect you generate (anyone not from paid ads who schedules and shows) pays you a bonus
• Keep the CRM clean: every call logged every lead owned every appointment confirmed

• Lead Schedule rate: % of leads you convert into booked appointments. Your core production metric.
• Schedule Show rate: % of your booked appointments that walk in the door. Booking quality confirmed committed appointments.
• Daily call volume: 100150 outbound calls/day minimum. The activity that feeds everything
• Closed revenue (commission tier). Revenue from prospects you pre-qualified who close. Where your commissions scale

• Communication first. Proven experience in a phone-heavy customer-facing role (sales appointment setting membership hospitality or similar). Youre articulate warm and persistent without being pushy.
• Fitness fluency. You understand athletic performance and strength training (as an athlete coach trainer or serious practitioner) and can explain what we do credibly to a parent or an adult member.
• Goal-fit persuasion not pressure. You connect a prospects goals to the right program. The product sells itself when matched well; your job is the match and the appointment.
• Volume tolerance. Youre comfortable making 100 calls a day hearing no and dialing the next number.
• Reliability. In-person role; consistent schedule; CRM discipline.

• 1 year in a sales appointment-setting membership or high-volume phone role (fitness industry a plus not required)
• Knowledge of fitness/strength training (background as athlete coach or trainer strongly preferred)
• Comfortable with CRM systems and daily activity tracking
• Available for an in-person schedule including some evenings (when leads and parents are reachable)
• Legally authorized to work in the U.S.; reliable transportation

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability status protected veteran status or any other characteristic protected by law.