Associate, Operations

Our internal Swiss Army knife. Wear every hat. Build cool stuff. Automate the boring stuff. Solve whatevers on fire. Work with our Founder COO Head of Sales Head of Marketing and Head of Finance every day. Coolest Associate role in NYC right now.

Everyone is talking about agentic AI. Cool. But nobody is handing the keys to an agent that still guesses. One hallucination in a 20-step workflow and everything breaks.

The real bottleneck isnt the model. Its deterministic answers. Deterministic answers require an enterprise knowledge vault. Weve spent the last eight years building exactly that.

Now were building the rest of the stack.

This is our 2nd Operations hire.

Youll report directly to our VP of Operations and work weekly with our CEO Head of Sales Head of Marketing Head of Finance and almost everyone in between.

One week you might be designing the executive KPI dashboard. The next building an AI agent automating a sales workflow overhauling our recruiting process evaluating a new tool or helping launch an entirely new function.

There isnt a playbook. There isnt a backlog. There are just problems worth solving.

If it helps Shelf scale its probably yours.

• Automate the Boring Stuff Build AI agents automate repetitive work implement the latest tools and eliminate manual work across the company.
• Build Cool Stuff Design executive dashboards build databases create internal tools and turn messy data into systems people actually rely on.
• Own Everything In Between The projects nobody knows who should own usually end up with you. One week you might be helping Sales. The next Marketing Finance Legal People or Operations. If it helps Shelf move faster its fair game.

• Experience 25 years in Data Analytics Data Science Consulting Strategy Revenue Operations Growth Operations Venture Capital or a high-growth startup.
• Analytics & Systems Guru Comfortable working with modern analytics and business systems such as SQL Python Sigma Hex Tableau Power BI Salesforce HubSpot Attio Clay Snowflake Fivetran or similar tools.
• AI & Automation Guru Claude Claude Code Codex ChatGPT n8n Zapier or whatever comes next are already part of how you work. You naturally look for opportunities to automate repetitive work and improve how work gets done.
• Curious Builder Youre obsessed with learning. Your content diet is AI startups operators podcasts newsletters and new products. Youre constantly borrowing the best ideas and asking How can we do that here
• High Standards You care about craftsmanship. Clean spreadsheets beautiful dashboards polished slide decks organized documentation and clear communication arent nice-to-haves. Theyre how you work. You sweat the details and believe simple beats complicated.

• Build the Future of Enterprise AI Help define how AI-native companies will operate over the next decade.
• Industry Leader Weve spent the last eight years becoming a leader in enterprise AI knowledge. Now were building the next chapter.
• Backed by World-Class Investors Join a company supported by leading investors and trusted by many of the worlds largest enterprises.
• Accelerate Your Career Youll wear more hats own more projects and gain more exposure in a year than most people get in several. There are very few places where youll learn this much this quickly.

• Compensation $120000$140000 base salary meaningful equity
• Flexible PTO
• Medical Dental & Vision Comprehensive health coverage