Associate Manager
Job Location:
Jacksonville, FL - USA
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Lilly Pulitzer
Job Type:
RegularBrand Strategy
Our Brand mission is to inspire confidence and optimism inviting everyone to shine bright and stand out.
Our Brand vision statement is: Create Your Sunshine A Resort State of Mind.
Our Brand Equities are: Casual Glamour Sunny & Spirited and Charmingly Disarming.
Job Description
About the Position
The Associate Manager is responsible for assisting with the daily operation of the Lilly Pulitzer retail store. This includes sales client experience scheduling and safeguarding the assets of the store. The Associate Manager will have the responsibility of a store specific division of responsibility.
- Focus on achieving and exceeding daily sales goals using KPI metrics.
- Utilize company training tools and digital platforms to drive sales.
- Provide feedback to Store Manager to help support the creation of clear actions plans that optimize financial results.
- Understand the overall concept of Lilly Pulitzer including the lifestyle the client the merchandise and the heritage.
- Understand and embrace the Core Values and Core Leadership Qualities set forth by Lilly Pulitzer.
- Ensure the Lilly Pulitzer selling culture and ensure client experience.
- Positively resolve client-related issues as they arise by achieving a resolution or escalating to Store Manager when necessary.
- Oversee assigned division of responsibility and be accountable for results.
- Communicate company emails initiatives and announcements to the store team.
- Provide in the moment coaching with clear concise and actionable feedback.
- Ensure associates participate in team selling and work toward an exceptional client experience.
- Maintain accuracy in cash transaction management according to operating procedures.
- Maintain Lilly Pulitzers visual and operational standards as set by the Visual and Retail Operations teams.
- Safeguard the assets of the store.
- A minimum of 2 years experience preferably in the fashion or retail industry.
- Strong supervisory communication and customer service skills.
- Excellent written and verbal communication skills.
- Excellent problem-solving and decision-making skills.
- Ability to multi-task in a fast-paced environment.
- Proficient in Microsoft & Apple technology.
- Prior knowledge of XStore and Tulip a plus.
- Ability to be on your feet and maneuver around the store during shift hours.
- Must be able to lift up to 20 pounds.
- This position is classified as full-time non-exempt hourly position. You will be expected to work on average a 40-hour week.
- This position is eligible for overtime and standard company benefits.
- This position is based In-Store at our Lilly Pulitzer Retail Location.
- Given the seasonality of the business this position may require flexible working hours including nights weekends and holidays. This position will adhere to the Company Retail Holiday time off policy.
- This position is expected to collaborate effectively with other individuals in alignment with our Core Values and Core Leadership Qualities.
- This position requires compliance with Lilly Pulitzer policies and a detailed Code of Conduct as outlined in the Employee Handbook.
- This position is reviewed annually.
Lilly Pulitzer is an equal opportunity employer and does not discriminate against qualified applicants based on race color sex gender gender identity gender expression religious creed sexual orientation pregnancy national origin ancestry age military and veteran status marital status physical or mental disability protected medical condition genetic information reproductive health decision-making lawful off-duty use of marijuana any other characteristic protected by law or any combination of two or more of the characteristics listed here.
Lilly Pulitzer participates in E-Verify. Details in English and Spanish. Right to Work Statement in English and Spanish.
If you need assistance and/or a reasonable accommodation due to a disability during the application process please contact the Lilly Pulitzer Talent Development Department at .
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Required Experience:
Manager
About Company
You may know us as a brand, or a store, or the creators of your favorite printed dress or swimsuit. But we are so much more. Lilly Pulitzer is a lifestyle. A frame of mind, where the door’s always open and the clothing’s always designed sunny side up. You may have heard about us, w ... View more
