Associate Manager, Insurance Systems

Job Description:

DXC Technology is a leading enterprise technology and innovation partner delivering software services and solutions to global enterprises and public sector organizations helping them harness AI to drive outcomes at a time of exponential change with speed. With deep expertise in Managed Infrastructure Services Application Modernization and Industry-Specific Software Solutions DXC modernizes secures and operates some of the worlds most complex technology estates.

DXCs Insurance Software and BPS (ISB) helps insurers around the world modernize and run their core operations at scale by combining deep industry expertise proven software platforms and innovative AI-driven solutions. A global market leader in core insurance platforms ISB delivers solutions across policy administration claims billing analytics and digital engagement supporting Life & Annuity Property & Casualty and Specialty insurance markets. Youll directly shape how the worlds leading insurers operate by helping to transform the policy underwriting and claims systems that millions of people rely on every day.

We are seeking an experienced Manager Life BPS Technology Projects to lead technology initiatives supporting the Life and Annuity insurance business. This role will be responsible for managing complex technology projects and cross-functional delivery teams across enterprise platforms modernization initiatives system integrations workflow transformation and operational technology.

The ideal candidate is a technology delivery leader with strong experience in insurance technology enterprise platforms product ownership Agile delivery API integrations transaction processing and regulated environments. This individual will serve as a key bridge between business stakeholders technology teams vendors and leadership to ensure projects are delivered on time within scope and aligned with business objectives.

This position requires someone who can operate strategically with executives while also providing hands-on leadership across requirements backlog management technical dependencies testing release planning implementation and operational readiness.

• Lead multiple concurrent technology projects supporting Life and Annuity business operations platforms and digital capabilities.

• Establish project objectives scope milestones dependencies governance risks and success measures.

• Manage project plans budgets resources schedules and delivery commitments.

• Lead cross-functional teams spanning Product Engineering Architecture QA Operations Business Compliance and external vendors.

• Ensure technology initiatives remain aligned with business priorities and enterprise technology strategy.

• Provide regular executive-level reporting on project status risks financials dependencies and delivery performance.

• Facilitate steering committees and leadership governance meetings.

• Support modernization and transformation of Life and Annuity technology platforms and operational workflows.

• Partner with business leaders to understand insurance processes and translate them into technology requirements and implementation plans.

• Support initiatives involving policy administration new business underwriting billing claims servicing transactions reconciliation customer portals and related insurance capabilities.

• Coordinate technology integrations between core insurance platforms enterprise applications APIs data services and downstream systems.

• Identify opportunities to improve operational efficiency automation data quality and customer experience through technology.

• Lead Agile delivery teams using Scrum and/or SAFe methodologies.

• Establish and manage product backlogs priorities roadmaps release plans and delivery milestones.

• Partner with Product Owners and Business Analysts to develop clear requirements epics features and user stories.

• Facilitate backlog refinement sprint planning demos retrospectives and release readiness activities.

• Monitor team velocity capacity dependencies risks and delivery predictability.

• Establish effective delivery standards and continuously improve Agile execution.

• Lead technology projects involving REST APIs enterprise integrations transaction processing and system interoperability.

• Coordinate with architects and development teams to define integration requirements dependencies testing strategies and deployment plans.

• Partner with technical teams on API modernization application integration cloud migration and platform transformation initiatives.

• Oversee integration testing UAT defect management release planning and production deployment readiness.

• Ensure appropriate documentation and governance are maintained throughout the integration lifecycle.

• Establish strong project governance controls documentation and operational readiness practices.

• Identify and proactively manage project risks issues dependencies and resource constraints.

• Ensure technology initiatives meet applicable security regulatory compliance and enterprise governance requirements.

• Coordinate with Risk Compliance Audit and business stakeholders as required.

• Maintain traceability between requirements development testing approvals and production implementation.

• Serve as a trusted technology partner to Life and Annuity business leaders.

• Build strong relationships with executives technology leaders business stakeholders vendors and delivery teams.

• Translate complex technical concepts into clear business impacts and recommendations.

• Manage vendor relationships deliverables dependencies and performance where applicable.

• Resolve escalated issues and drive decisions across organizational boundaries.

• Identify opportunities to streamline processes automate manual activities and improve operational efficiency.

• Use data KPIs and performance reporting to identify delivery and operational improvement opportunities.

• Establish dashboards and executive reporting to provide transparency into project health and business outcomes.

• Leverage AI-enabled productivity tools to improve documentation planning requirements analysis reporting and delivery execution.

• Promote continuous improvement across technology delivery processes and teams.

• 8 years of experience in technology project management product ownership business analysis technology delivery or related roles.

• Demonstrated experience leading complex enterprise technology initiatives from planning through implementation.

• Experience working within Life Annuity Insurance Financial Services or another highly regulated industry.

• Strong understanding of enterprise technology platforms system integrations APIs and transaction-based applications.

• Experience leading Agile/Scrum or SAFe delivery teams.

• Strong experience with requirements management backlog prioritization release planning testing and implementation.

• Demonstrated ability to manage multiple stakeholders dependencies risks and competing priorities.

• Strong executive communication presentation and stakeholder management skills.

• Experience managing project budgets resources schedules and delivery performance.

• Bachelors degree in Business Technology Computer Science Engineering or a related field.

• Experience with Life and Annuity insurance technology platforms and business processes.

• Experienced in CSC/DXC insurance products is a plus

• Managing large scale transformation programs with a team size >50 is preferred.

• Experience with policy administration new business underwriting billing claims policy servicing or insurance transactions.

• PMP CBAP CSM CSPO SAFe or comparable certifications.

• Experience with API modernization and enterprise integration programs.

• Experience with cloud migration or hybrid cloud environments.

• Experience with Azure DevOps Jira Confluence ServiceNow or comparable delivery tools.

• Experience working with REST APIs Postman Swagger/OpenAPI SQL or related technologies.

• Experience leading platform modernization and digital transformation initiatives.

• Experience managing third-party technology vendors and implementation partners.

• Experience using AI-enabled tools to improve product management and technology delivery.

Success in this role will be measured by the ability to:

• Deliver Life and Annuity technology projects on time and within approved scope and budget.

• Improve delivery predictability and transparency across technology initiatives.

• Successfully coordinate complex system integrations and platform modernization efforts.

• Establish effective governance risk management and operational readiness practices.

• Improve collaboration between business Product Engineering Architecture QA and Operations.

• Increase automation and operational efficiency through technology transformation.

• Maintain strong executive and stakeholder confidence throughout the project lifecycle.

• Build scalable Agile delivery practices that improve team performance and business outcomes.

Full-time hires are eligible to participate in the DXC benefit program. DXC offers a comprehensive flexible and competitive benefits program which includes but is not limited to health dental and vision insurance coverage; employee wellness; life and disability insurance; a retirement savings plan paid holidays paid time off.

At DXC Technology we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing productivity individual work styles and life circumstances. Were committed to fostering an inclusive environment where everyone can thrive.

If you are an applicant from the United States Guam or Puerto Rico

DXC Technology Company (DXC) is anEqual Opportunity employer. All qualified candidates will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin age disability pregnancy veteran status genetic information citizenship status or any other basis prohibited by law. View postings below.

We participate in addition to the posters already identified DXC provides access to prospective employees for theFederal Minimum Wage Poster Federal Polygraph Protection Act Poster as well as any state or locality specific applicant posters. To access the postings in the link below select your state to view all applicable federal state and locality postings. Postings are available in English and in Spanish where required. View postings below.

Postings Link

Disability Accommodations

If you are an individual with a disability a disabled veteran or a wounded warrior and you are unable or limited in your ability to access or use this site as a result of your disability you may request a reasonable accommodation by contacting us viaemail.

Please note: DXC will respond only to requests for accommodations due to a disability.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services such as false websites or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process nor ask a job seeker to purchase IT or other equipment on our information on employment scams is availablehere.