Associate Director Staff Engineer (GraphQL, Java, Kotlin, Nodejs)

Key Responsibilities (Top 5)

1. Architecture Design & Domain-Aligned Solutions

• Define and evolve scalable resilient architectures for communication platforms supporting customer engagement (voice messaging digital channels)
• Design solutions aligned to industry-specific requirements:
  • Financial Services: security compliance auditability
  • Communications: real-time processing high availability
  • MarTech: personalization event-driven engagement
• Ensure alignment with enterprise target-state architecture and platform strategy

2. Hands-on Engineering (50%)

• Design and implement backend services APIs and integration layers
• Build and deploy applications using containerized environments and Kubernetes orchestration
• Develop production-grade code prototypes and reference implementations

3. API Data & Integration Architecture

• Architect API-first ecosystems including GraphQL and RESTful services
• Design event-driven and streaming architectures to support real-time communication and marketing workflows
• Integrate with enterprise platforms such as:
  • CRM systems (e.g. Salesforce)
  • Contact center / CPaaS platforms
  • Marketing automation and customer data platforms

4. Cross-functional Leadership & Influence

• Collaborate with engineering product and enterprise architecture teams to ensure solution alignment and execution
• Act as a thought partner introducing innovative approaches and improving system design quality
• Influence decisions across teams without formal authority

5. Standards Governance & Continuous Improvement

• Establish and enforce architecture standards reusable patterns and engineering guardrails
• Drive simplification scalability and reduction of technical debt
• Evaluate emerging technologies and recommend pragmatic adoption aligned to business value

Required Skills & Experience

Technical Skills

• Strong expertise in backend architecture and distributed systems design
• Hands-on experience with:
  • Kubernetes and containerization (Docker orchestration patterns)
  • GraphQL and modern API architectures (REST event-driven systems)
  • Microservices and cloud-native platforms
• Observability:Distributed tracing (X-Ray/OpenTelemetry) structured logging metrics/alerting pipelines.
• Messaging & Orchestration:SQS/EventBridge or equivalents (Pub/Sub Service Bus); DLQs; workflow engines.
• CI/CD:Automated pipelines with tools including Github Actions Jenkins or equivalent experience
• Experience building or supporting real-time or high-throughput systems
• Proficiency in backend technologies (e.g. Java Kotlin Go or similar)
• Bachelors Degree in Information systems Computer Science or a related field.

Domain Experience (Preferred)

Candidates should have experience in one or more of the following:

• Financial Services
  • Secure compliant systems (PII PCI regulatory constraints)
  • Transactional platforms (payments lending servicing)
• Communications / MarTech / Contact Center
  • Low-latency high-availability distributed systems
  • Personalization engines campaign orchestration
  • Voice messaging IVR or omnichannel engagement platforms

Architecture & Engineering Capabilities

• Ability to operate across strategic architecture and hands-on implementation
• Strong grounding in:
  • scalability resiliency and performance engineering
  • API lifecycle and governance
  • system integration and orchestration patterns
• Experience aligning solutions to enterprise target-state architecture

Personal Attributes

• Self-starter: Proactively drives outcomes with minimal oversight
• Thought provocateur: Challenges existing paradigms and elevates architectural thinking
• Collaborative: Builds alignment across engineering product and architecture teams
• Pragmatic: Balances long-term vision with near-term delivery needs
• Influential communicator: Clearly conveys complex technical concepts to varied stakeholders

OneMain Holdings Inc. is an Equal Employment Opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to age ancestry citizenship status color creed culture disability ethnicity gender gender identity or expression genetic information or history marital status military status national origin nationality pregnancy race religion sex sexual orientation socioeconomic status transgender or on any other basis protected by law.