Associate Director Solutions Architect

When you join Verizon

You want more out of a career. A place to share your ideas freely even if theyre daring or different. Where the true you can learn grow and thrive. At Verizon we power and empower how people live work and play by connecting them to what brings them joy. We do what we love driving innovation creativity and impact in the world. Our V Team is a community of people who anticipate lead and believe that listening is where learning crisis and in celebration we come together lifting our communities and building trust in how we show up everywhere & always. Want in Join the #VTeamLife.

What youll be doing...

In this role you will champion a collaborative culture that brings development operations and security together to conceive build and deliver secure internal tooling & automation applications at speed and scale. You will lead a multi-disciplinary team in applying advanced DevSecOps agentic AI techniques and GitOps methodologies for internal-facing applications and process transformation initiatives.

What were looking for...

Leadership & Agile Management

• Lead and manage projects focused on optimizing workflows utilizing Agile tools for planning tracking version control and collaboration.

• Serve as or collaborate with business unit leaders to facilitate process transformation planning utilizing Agile techniques including sprint planning daily stand-ups sprint reviews and retrospectives.

• Foster a strong culture of collaboration across workforce managers GTS (IT) teams operations product and corp-security to eliminate legacy processes & systems.

CI/CD & Pipeline Architecture

• Design standardize and oversee Continuous Integration/Continuous Deployment (CI/CD) pipelines across the Global Solutions organization.

• Manage container and package registries utilizing Verizons OneArtifactory (e.g. OneArtifactoryCloud and OneArtifactoryCI) to manage and push Docker images npm packages and application dependencies .

• Ensure accurate ADOM group provisioning and access controls for repository read/write operations within OneArtifactory .

• Support and provision containerized build environments and runners using containerization technologies.

DevSecOps & Security Compliance

• Embed secure-by-design principles into the development lifecycle and ensure vulnerability testing is incorporated directly into CI/CD automation.

• Enforce continuous and automated application security testing to ensure all packages hosted in OneArtifactory are compliant and secure .

• Balance delivery speed with security by integrating Static Application Security Testing (SAST) and Software Composition Analysis (SCA) to control open-source code risk.

Site Reliability Engineering (SRE) & Chaos Engineering

• Establish real-time monitoring logging and analytics to track Key Performance Indicators (KPIs) such as average handle time and customer satisfaction.

• Implement Fail Fast Fail Small Chaos Engineering practices and schedule routine game days to introduce failures practice incident response and increase overall system resilience.

• Drive the documentation of Standard Operating Procedures (SOPs) SOE and SRE details into standardized playbooks to reduce dependencies and improve knowledge transfer.

Infrastructure & Network Automation

• Implement Infrastructure as Code (IaC) principles for managing system configurations and application environments.

• Deploy manage and scale application hosting environments utilizing Verizon Cloud Platform (VCP) VMs and Google Cloud Platform (GCP) .

• Administer OpenStack tenants and associated resources within VCP to maintain high availability .

• Manage hardware replacement processes through Verizons business-as-usual IOP system.

Youll need to have:

• Bachelors degree or four or more years of work experience.

• Eight or more years of relevant experience required demonstrated through one or a combination of work and/or military experience or specialized training.

• Six or more years of experience in a variety of disciplines related to the selling of IT and managing telecommunications solutions.

• Six or more years of experience in a customer facing leadership role with accountability for end to end delivery (i.e. Solutions Architect Sales Engineer Service Delivery Architect ).

• Five or more years of architecture experience in conceptualization definition and development of IT and/or telecom based products and services.

• Five or more years of experience delivering customer presentations and preparing customer-facing material such as RFP responses proactive proposals and network/system designs.

• Knowledge of TOGAF and/or ITIL standards for architecture and delivery.

• Financial analysis experience (P&L ROI cost analysis business case development etc).

• AI Tools

• Customer experience within contact centers

Even better if you have one or more of the following:

• Current and valid industry certifications in one or more of the following Cisco: Cisco Certified Design Associate/ Cisco Certified Network Associate (CCDA/CCNA) Cisco Certified Network Professional/ Cisco Certified Design Professional (CCNP/CCDP) Cisco Certified Voice Professional (CCVP)Microsoft Tandberg and/or Polycom.

• Experience in sales or service.

• Experience providing successful project delivery.

If Verizon and this role sound like a fit for you we encourage you to apply even if you dont meet every even better qualification listed above.

Scheduled Weekly Hours

Equal Employment Opportunity

Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status disability or other legally protected characteristics.

Benefits and Compensation

Our benefits are designed to help you move forward in your career and in areas of your life outside of Verizon. From health and wellness benefit options including: medical dental vision short and long term disability basic life insurance supplemental life insurance AD&D insurance identity theft protection pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan up to 8 company paid holidays per year and up to 6 personal days per year paid parental leave adoption assistance and tuition assistance plus other incentives weve got you covered with our award-winning total rewards package. Depending on the role employees have the opportunity to receive compensation in the form of premium pay such as overtime shift differential holiday pay allowances etc. Newly hired employees receive up to 15 days of vacation per year which grows with additional service. For part-timers your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.