Associate Director, Product Adoption Lead

Band

Level 5

Job Description Summary

#LI-Hybrid

Artificial Intelligence is transforming how work gets done and this role will be instrumental in accelerating AI adoption and enabling measurable business impact. As As-sociate Director Product Adoption Lead you will drive the successful adoption of AI-powered products copilots automations and self-service workflows that enhance productivity and accelerate business outcomes across US Commercial. This is a unique opportunity to shape how teams embrace innovative technologies influence enterprise-wide change and help build a more efficient data-driven future.

This role is based in East Hanover NJ and will not have the ability to be located remotely. Please note that this role would not provide relocation and only local candidates will be considered. This position will require travel up to 20% as defined by the business (domestic and/or international).

Job Description

Key Responsibilities:

• Develop adoption plans for AI products copilots automations and self-service workflows.
• Translate product capabilities into practical use cases activation moments and user guidance.
• Track usage confidence sentiment adoption barriers and business outcomes.
• Lead feedback loops with users and product teams to improve adoption and usability.
• Coordinate learning communications and community resources to reinforce sustained adoption.

Essential Requirements:

• Bachelors degree in business organizational development learning healthcare digital or related field.
• 7 years of experience in product adoption digital transformation change management or AI enablement.
• Experience launching or scaling enterprise tools digital products AI solutions or workflow transformations.
• Strong stakeholder engagement project management data interpretation user research and communication skills.

Desirable Requirements:

• Experience with AI-enabled products Microsoft 365 Copilot low-code/no-code tools or product analytics.
• Product owner agile change management customer success or pharmaceutical commercial operations experience.

Novartis Compensation Summary:

The salary for this position is expected to range between $152600 and $283400 per year.

The final salary offered is determined based on factors like but not limited to relevant skills and experience and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors.

Your compensation will include a performance-based cash incentive and depending on the level of the role eligibility to be considered for annual equity awards.

US-based eligible employees will receive a comprehensive benefits package that includes health life and disability benefits a 401(k) with company contribution and match and a variety of other addition employees are eligible for a generous time off package including vacation personal days holidays and other leaves.

EEO Statement:

The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment hiring training promotion or other employment practices for reasons of race color religion gender national origin age sexual orientation gender identity or expression marital or veteran status disability or any other legally protected status. We strive to create an inclusive workplace that cultivates bold innovation through collaboration and empowers our people to unleash their full potential.

Accessibility and reasonable accommodations

The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If because of a medical condition or disability you need a reasonable accommodation for any part of the application process or in order to perform the essential functions of a position please send an e-mail to call 1 and let us know the nature of your request and your contact information. Please include the job requisition number in your message.

Range

$152600.00 - $283400.00

Skills Desired