Associate Director, Operations

About BRIC:

BRIC is a leading arts and media institution anchored in Downtown Brooklyn whose work spans contemporary visual and performing arts media and civic action. For over forty years BRIC has shaped Brooklyns cultural and media landscape by presenting and incubating artists creators students and media makers. As a creative catalyst for their community BRIC ignites learning in people of all ages and centralizes diverse voices that take risks and drive culture forward. BRIC builds Brooklyns creative future.

About the Associate Director of Operations Role:

BRIC seeks an Associate Director Operations to oversee the day-to-day operations of BRICs venues including facilities and building management rental events and audience services. Reporting to the Senior Director Production & Operations this role directly supervises the Manager Internal Events & Facilities and the Operations Manager Events & Revenue ensuring that BRICs spaces are safe welcoming and revenue-generating in support of the organizations programming and mission.

What Youll Do in the Role:

The Associate Director of Operations will be responsible for the following in addition to any other project as assigned by their manager the Senior Director Production & Operations:

Leadership & Team Management

• Directly supervise the Operations Manager Facilities & Building Management and the Operations Manager Events & Revenue through mission-based goal setting providing timely feedback conducting performance assessments and prioritizing workloads
• Oversee full time and part time staffing scheduling and training across Operations Custodial Public Safety and Front-of-House Teams
• Train team members and reinforce standards of accountability equity and high customer service across the Operations team

Building Facilities & Capital Planning

• Oversee the overall operations of BRIC House 75 Rockwell and additional BRIC site ensuring safe clean and compliant facilities
• Contribute to long-term planning for space use and facility needs across BRIC venues in partnership with the Senior Director Production & Operations
• Coordinate capital projects at BRIC House within established scope timeline and budget reporting on progress and outcomes to key stakeholders
• Manage relationships with external facilities management companies and partner organizations including UrbanGlass who enhabits a portion of BRIC House
• Review and vendor selection for all building projects preventative maintenance and as needed repair work while ensuring that work meets BRIC standards
• Respond in a timely manner to urgent building and facility needs collaborating and communicating with any affected departments

Programming Partnerships and Clients

• Manage Operations for BRIC Programming and Partnerships live events including generating cost estimates calendaring shared spaces and staffing
• Create and manage organization-wide event management software systems
• Coordinate with Programming teams to prevent possible calendaring conflicts

Cross-Functional Coordination & Reporting

• Collaborate with internal BRIC departments including Production Community Impact Producing Finance Development Marketing Community Media and People & Culture on operational needs
• Provide input to departmental budget planning and track expenditures escalating variances to the Senior Director of Production & Operations
• Set goals and report on operations performance including physical assets revenue audience services and safety
• Implement strategic direction set by the Senior Director Production & Operations

Youll Bring these Skills and Strengths to the Role:

• Mission & Values Alignment: A passion for BRICs support of the arts in Brooklyn and a deep commitment to building community igniting learning and making change through the arts and creativity.
• Experience:
  • Bachelors degree or equivalent experience plus 5 years in operations or venue management at an arts theater or cultural organization including staff management
  • Demonstrated experience overseeing facilities building operations capital projects and vendor relationships across multiple venues
  • Track record of managing rentals audience services or earned revenue programs and meeting revenue goals
  • Strong working knowledge of building systems ADA and accessibility requirements and health and safety compliance
  • Proven ability to manage budgets lead teams and collaborate across departments at all levels of an organization
  • Fluency in organizational planning and event management software such as Asana Momentus and Google Suites
• Communication & Relationship Building: An emotionally intelligent values- and results-driven leader who can inspire staff and collaborate across departments and at all levels of the organization
• Commitment to Equity & Inclusion: Brings experience operationalizing equity within the operations

Other Things to Know:

• Compensation: The annual salary range for this position is $65K - $80K.
• Status and location: This is a full-time exempt role based in our Brooklyn office.
• Benefits: BRIC has a comprehensive benefits package including: paid time off 403B retirement plan pre-tax transit cards medical flexible spending plans and more. BRIC currently pays 100% of the premium for employee medical dental and vision coverage starting on the first of the month after 2 months of employment.
• Mission & Values: BRIC is committed to building Brooklyns creative future. We advance opportunities for visual artists performers and media makers. We present bold work that reflects diverse audiences and speaks to the world. We ignite learning in people of all ages. We unite Brooklyn through art and creativity to build community and make change.

How to Apply:

All applicants must submit a resume together with a cover letter outlining the ways in which their skills and experience align with our specific needs via our online application portal found here on our website. Candidates of color and from traditionally underrepresented backgrounds are highly encouraged to apply.

BRIC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color gender gender identity or expression sexual orientation national origin age religion creed disability military and veteran status genetic information or any other factor which cannot be used as a basis for an employment decision.

Required Experience:

Director