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Associate Director, Operations AI Adoption

AbbVie


Job Location:

Worcester, MA - USA

Monthly Salary: Not provided by the employer
Posted: 23 July 2026 (30+ days ago)
Application Deadline: 20 October 2026
Vacancies: 1 Vacancy

Job Summary

As Associate Director Operations AI Adoption you are responsible for driving AI and digital transformation adoption and governance across Operations ensuring alignment with enterprise AI priorities. You lead cross-Operations adoption processes including AI and digital transformation change management activities communication strategies and forums.  You are partnering with site and function SLT members AI Directors and AI Engineers to intake scope and prioritize new use cases. The role serves as a key interface to Operations site and above site functional VPs directors and technical leaders across operations. You create adoption frameworks and processes to support use case evaluation prioritization delivery readiness post-delivery sustainability and growth.  You are working with business and technical partners to ensure advancements within AI and digital maturity; performance measures and internal AI governance expectations are met.

Responsibilities:

  • Drive AI Adoption and governance across Operations ensuring alignment to enterprise AI strategy decision-making forums and cross-functional priorities.
  • Develop communication strategies and materials lead Operations AI benchmarking programs.  provide clear concise updates to senior leadership including the Operations SLT and AI SteerCo to support transparency escalation and decision making.
  • Serve as a key interface with the business coordinating inputs feedback dependencies and follow-up actions across Operations driving sustainable adoption of AI and digital transformation investments.
  • Support the annual PLAN and LRP processes for AI initiatives partnering with AI Directors and AI Engineers to intake assess and prioritize new use cases and investment opportunities.
  • Create and continuously improve frameworks governance standards and internal processes for use case scoping prioritization business case development and delivery readiness.
  • Support evaluation and selection of external vendors and partners by defining assessment criteria facilitating cross-functional reviews and ensuring alignment to business needs governance requirements and sustainable adoption strategies.
  • Partner with AI Directors AI Engineers and business stakeholders to define initial value estimates success metrics and assumptions for new AI use cases.
  • Establish and manage routine mechanisms for tracking performance progress value realization risks issues and decisions and communicate insights to relevant stakeholders.
  • Identify process improvement opportunities that strengthen AI adoption change management maturity and scalability across Operations.

Qualifications :

Qualifications:

  • Bachelors degree or equivalent in business engineering data science computer science life sciences or a related field; an advanced degree is preferred.
  • 5 Years of Program/Project Management Experience
  • 8 years experience at the intersection of strategy operations and technology within the pharmaceutical or biotechnology industry.
  • Experience in pharmaceutical manufacturing and operations.
  • Working knowledge of AI/ML concepts and ability to apply to varied business settings
  • Experience driving adoption change management and influencing organizational culture for technology-enabled and/or business use cases.
  • Demonstrated ability to assess scope and prioritize opportunities translate business needs into structured initiatives and support roadmap development.
  • Experience building business cases defining value estimates success metrics and tracking mechanisms for strategic or technology initiatives.
  • Strong leadership stakeholder management and influencing skills with the ability to work effectively across business technical and operational teams.
  • Excellent written and verbal communication skills including experience preparing materials and delivering updates for senior leaders and governance forums.
  • Proficiency with common business and collaboration tools such as PowerPoint Excel Teams and SharePoint; experience with analytics visualization or AI-enabled tools is a plus.

Additional Information :

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: 

  • The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location and we may ultimately pay more or less than the posted range. This range may be modified in the future. 

  • We offer a comprehensive package of benefits including paid time off (vacation holidays sick) medical/dental/vision insurance and 401(k) to eligible employees.

  • This job is eligible to participate in our long-term incentive programs. 

Note: No amount of pay is considered to be wages or compensation until such amount is earned vested and determinable. The amount and availability of any bonus commission incentive benefits or any other form of compensation and benefits that are allocable to a particular employee remains in the Companys sole and absolute discretion unless and until paid and may be modified at the Companys sole and absolute discretion consistent with applicable law.

AbbVie is an equal opportunity employer and is committed to operating with integrity driving innovation transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. 

US & Puerto Rico only - to learn more visit  & Puerto Rico applicants seeking a reasonable accommodation click here to learn more:

Work :

No


Employment Type :

Full-time


About Company

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AbbVie is a global biopharmaceutical company focused on creating medicines and solutions that put impact first — for patients, communities, and our world. We aim to address complex health issues and enhance people's lives through our core therapeutic areas: immunology, oncology, neuro ... View more

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