Associate Director, Oncology Treatment Site Lead Texas Territory (TX)

Job Description

Our Company is preparing for the potential U.S. launch of an oncology mRNA-based individualized neoantigen therapy for early stage melanoma which involves operational complexities for treatment sites and requires close coordination with cross-functional partners. To ensure site readiness and support consistent site execution we are building a dedicated team of field-based operational roles to help educate treatment sites on the practical logistical and operational requirements necessary to onboard the product effectively inform treatment sites about helpful workflows and tools related to this product and sustain reliable end-to-end execution through steady-state operations following potential FDA approval.

The Associate Director Oncology Treatment Site Lead (TSL) is the primary field-based point of contact for operational information and support for product treatment sites. This role educates and supports sites so that they can consistently execute the end-to-end product operational journeyfrom onboarding and readiness through ordering workflow execution and steady-state operations. TSLs will help support sites by educating them about necessary processes answering questions about operational issues and supporting a reliable seamless experience across the treatment journey. The TSL is focused on operational and process support and not clinical treatment information.

This role requires strong knowledge of treatment-site operations the ability to navigate complex cross-functional workflows and the ability to align internal and external stakeholders to support reliable end-to-end site execution as well as timely issue resolution.

This is a field-based customer-facing nondemand generating and non-promotional role. The Associate Director Oncology Treatment Site Lead (TSL) role will have responsibility for accounts in the Texas geography.

The candidate must reside in the designated geographic territory.

Primary Activities & Responsibilities include and are not limited to the following:

• Lead the onboarding and readiness support process for product treatment sites ensuring treatment sites are educated on the workflow system setup and operational requirements

• Deliver process-focused education for site stakeholders using approved resources to support initial site implementation and ongoing operational support

• Help ensure treatment sites have the operational capabilities and knowledge required for consistent execution of the products end-to-end treatment journey

• Serve as the product operational subject matter expert for your assigned treatment sites and provide support regarding the product process operations and logistics

• Act as the primary point of contact for operational issues triaging and appropriately addressing issues through crossfunctional coordination and defined processes

• Appropriately collaborate with cross-functional oncology field teams (as approved) to support coordinated compliant engagement and a consistent experience for product treatment sites

• Build trusted business relationships with site operational leaders by delivering consistent reliable and responsive operational support

• Utilize our company generated data and dashboards to assess appropriate site operational metrics (as approved) and identify opportunities for operational improvement

• Synthesize site feedback and process insights to help HQ team enhance communication operational workflows resources and education.

Qualifications:

• Bachelors degree required

• Minimum of 5 years of relevant experience in healthcare or life sciences including sales account management or provider operations/administration

• Strong understanding of the healthcare ecosystem

• Proven track record of working with provider organizations and operational stakeholders to implement workflows for complex therapies

• Ability to operate effectively in white space environments with evolving processes unclear paths and multiple dependencies

• Strong operational problem-solving skills including identifying process friction points diagnosing root causes and coordinating next steps with appropriate stakeholders

• Ability to build and develop meaningful customer relationships with operational stakeholders at treatment sites

• Excellent interpersonal and communication skills internally and externally with ability to interact with individuals from a variety of cultures and disciplines

• Strong leadership skills and ability to collaborate in cross-functional matrix organizations

• Ability to travel 50%

• Valid drivers license

Preferred

• Experience supporting site activation/readiness and operational support for advanced therapies (e.g. cell therapies gene therapies radioligand therapies)

• Experience working with complex oncology workflows

• Experience working with large oncology systems and navigating multiple stakeholder groups across a single enterprise

Required Skills:

Account Management Account Management Business Management Business Relationship Building Cell and Gene Therapy Collaboration Communication Cross-Functional Collaboration Cross-Functional Teamwork Cytometry Cytopathology Immunotherapy Logistics Management Messenger RNA Onboarding Oncology Patient Treatment Product Lifecycle Project Implementations Radioimmunoassay (RIA) Radiopharmaceuticals Service Readiness Site Activation Site Operations Stakeholder Engagement 1 more

Preferred Skills:

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The salary range for this role is

$190800.00 - $300300.00

This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employees position within the salary range will be based on several factors including but not limited to relevant education qualifications certifications experience skills geographic location government requirements and business or organizational needs.

The successful candidate will be eligible for annual bonus and long-term incentive if applicable.

We offer a comprehensive package of benefits. Available benefits include medical dental vision healthcare and other insurance benefits (for employee and family) retirement benefits including 401(k) paid holidays vacation and compassionate and sick days. More information about benefits is available at can apply for this role through (or via the Workday Jobs Hub if you are a current employee). The application deadline for this position is stated on this posting.

San Francisco Residents Only:We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance

Los Angeles Residents Only:We will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of applicable state and local laws including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance

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Merck & Co. Inc. Rahway NJ USA also known as Merck Sharp & Dohme LLC Rahway NJ USA does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place introductions are position specific. Please no phone calls or emails.

Employee Status:

Regular

Relocation:

No relocation

VISA Sponsorship:

No

Travel Requirements:

50%

Flexible Work Arrangements:

Remote

Shift:

1st - Day

Valid Driving License:

Yes

Hazardous Material(s):

NA

Job Posting End Date:

09/17/2026

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