Associate Director of Academic Coaching and Enrichment

Associate Director of Academic Coaching and Enrichment

Position Summary

St. Ambrose University is currently accepting applications for an Associate Director of Academic Coaching & Enrichment within our Academic Coaching & Enrichment Center (ACE) at our St. Ambrose Davenport campus. This is a full-time exempt position.

Primary Responsibilities

Provide operational leadership for the Academic Coaching & Enrichment (ACE) Center on the assigned campus. Ensure a positive welcoming environment and experience for all students faculty staff and guests who visit the Academic Coaching & Enrichment Center (ACE Center) and the university campus. Support all aspects of the university academic support programs and resources. Provide supervision and evaluation of assigned staff on the assigned campus.

Responsible for managing day-to-day operations and academic retention initiatives to support student progression toward degree completion. Coordinate academic coaching services which include training and supporting academic coaches as well as providing direct academic coaching services to assigned students.

Oversee the recruitment hiring training and supervision of student employees (Graduate Assistants content tutors peer academic coaches writing tutors) within the Academic Coaching & Enrichment (ACE) Center. Coordinate and manage the Peer Educator/Student Employee program including hiring training scheduling and supervision of student employees. This includes goal setting time-clock processes managing program schedules and evaluation processes.

Maintain high-quality customer service and foster collaborative partnerships among staff faculty and university leadership to support persistence and retention efforts. Work in partnership with faculty and university leadership to develop efficient processes to identify students in need of academic support and connect identified students with available with colleagues across the university network to strengthen and align academic outreach programs with emerging trends and data-based best practices for academic support programs in higher education.

Teach assigned sections of academic development courses and assist in the development and revision of academic development courses according to university processes and procedures. Coordinate and lead day-to-day operations of available summer BRIDGE programs on the assigned campus.

Manage the collection tracking storage and reporting of confidential data pertaining to academic support programs according to campus data integrity policy FERPA and End User compliance. Maintain oversight of academic center software management programs on assigned campus to include training staff collection of data and identifying outreach opportunities based on early alert data.

Provide outreach and marketing to the campus community via email social media posts campus communication resources and events to increase engagement in academic support and enrichment ACE and academic support programs to current and prospective students faculty staff and visitors at campus events including campus visit days registration days and other outreach opportunities. Occasional evening and/or weekend hours are required.

General Classification Requirements

Masters degree in related field.

Priority for candidates with 3-5 years experience in higher education in the area(s) of academic coaching retention student affairs academic support or related areas.

Specific Requirements

Commitment to student success retention and inclusive educational practices.

Demonstrate excellent communication and organizational skills.

Ability to create rapport and positive academic coaching relationships with identified students to encourage and increase participation in academic support programs and events.

Relate positively and respectfully to all students faculty staff and visitors from a variety of backgrounds.

Effectively use Microsoft 365 Outlook Excel and other office productivity software i.e. Adobe and Canva.

Knowledge of current legislation regarding FERPA and ADAA with a commitment to assuring a high level of confidentiality and professionalism.

Work both independently and collaboratively with department team members in a student-centered fast-paced university academic center.

Benefits:

• Competitive salary commensurate with experience.
• Comprehensive benefits package including medical dental vision and retirement plans.
• Generous paid time off and holidays.
• Tuition Remission.
• Professional development opportunities.
• Supportive and collaborative work environment.
• Access to campus amenities cultural events and recreational facilities.

St. Ambrose University and its affiliate campuses are an inclusive Catholic and diocesan community of learners empowering all members of that community to act courageously to seek wisdom through faith and reason to work for justice and mercy and to lead lives of service.

How to Apply:

Interested candidates should submit your resume cover letter and contact information for three professional references though our online application portal at . Applications will be reviewed on a rolling basis until the position is filled. EOE #HEJ

Required Experience:

Director