Associate Director, Business Operations

Agency:

Hearts & Science

Job Function:

Media

Job Subfunction:

Media Operations

Job Description:

OverviewThe Business Operations (Project Management) team serves as the backbone orchestrating the intricate mechanisms that drive our business forward. From enhancing communication to managing significant investments each member of the team plays a crucial role in aligning our activities with overarching company goals. Our culture is our cornerstone fostering empowerment and success in both professional and personal realms for every member of our dynamic team. Through collaboration innovation and a relentless pursuit of excellence our team empowers the company to navigate challenges capitalize on opportunities and achieve sustainable growth in a dynamic and competitive are looking for a highly skilled and motivated Associate Director to join our dynamic Business Operations team to fill a gap in skillset we are looking to include. The successful candidate will play a pivotal role in interfacing with senior leadership across the organization to drive operational excellence in a wide variety of business planning and operations functions financial and vendor management communications and engagement and daily Associate Director Business Operations will support the broader strategy investment and Marketing Science teams on a key account for our agency. This role will be critical in marshalling cross-disciplinary and inter-agency teams to drive meaningful impacts to the business and our agency-client relationship. A successful candidate will be process oriented able to communicate effectively and able to partner with account leadership to maintain momentum against key project management efforts to ensure the successful planning launch and reporting of media campaignsConfirm operational best practices with discipline teams embedding finance expertise into workflow definitions and project timelines (e.g. client and deliverable expectations turnaround times client escalations client-facing deliverable consistency)Consult and confirm implementation governance and best practices ensure training compliance across platformsLead integration and connectivity between cross-functional teams (e.g. Planning Integrated Investment Marketing Science Finance Project Management) - inclusive of integration between onshore and offshore resourcesCollaborate with investment activation and operations teams both onshore and offshore act as liaison for offshore work consistency in client facing deliverables (e.g. Budget Deliverables) in partnership with Team Leadership and BPMCollaborate with Budget Project Management Planning Analysts and Account Leadership to ensure that all invoicing for fees and media is delivered utilization of planning and tracking tools to ensure accurate delivery of campaign data for the client (including Proof of Performance monthly campaign budget tracking and bi-weekly financial status etc.)Serve as the first POC for collaboration systems and tools related inquiries including Smartsheets Teams and SharePointSupport gathering of financial rigor and strategic insight around business decisions that affect both client and good working relationships and understanding with various teams as well as the client to facilitate flawless executionLeverage industry experience (where applicable) to advise on best practices and address questions and/or issues as they ariseAssist in managing relationships with vendors especially when discrepancies arise finding creative solutions to complex situationsQualificationsBachelors degree in business administration or related field; MBA or advanced degree experience in project management preferably in a technology-driven of the Broadcast Digital Print & Strategic environment preferredFamiliarity with Media Ocean Prisma and Media Tools preferredAdvanced Microsoft Excel skills a must ability to work with large excel spreadsheetsStrong ability to problem solve to develop solutions troubleshooting a must4 years experience managing multiple projects delivering value to internal customers to maximize their workflow productivity curious and ability to ask the right questions to solve a business problem even when the problem is not explicitly communication and leadership skills with the ability to influence and collaborate effectively across all levels of the ability to drive results and manage multiple projects simultaneously in a fast-paced with Agile framework and methodology understanding of the software development in artificial intelligence or related technologies is highly critical thinking skills and in Microsoft Office Suite (Visio Excel PowerPoint Outlook and Word) O365 experience a with Microsoft D365 a plus. New York: $70000.00-$125000.00

Omnicoms policy requires employees to work in the office for a minimum of three days a week unless additional in-office days are directed by their agency or manager. Our objective is to increase this requirement over time and many of our agencies as well as Omnicoms corporate group already require five days of in-office attendance.

Omnicom is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed and were focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join uswe look forward to getting to know you. We will process your personal data in accordance with our Recruitment Privacy Notice.

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It is the policy of Omnicom and any of its affiliates to provide equal employment opportunities to all employees and applicants for employment without regard to race religion color ethnic origin gender gender identity age marital status veteran status sexual orientation disability or any other basis prohibited by applicable federal state or local law. EOE/AA/M/D/V/F.