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Associate Dealer Relationship Manager

Together Credit Union

Job Location:

Saint Louis, MI - USA

Monthly Salary: Not provided by the employer

Posted: 27 September 2026 (18 hours ago)

Application Deadline: 25 December 2026

Vacancies: 1 Vacancy

Job Summary

Job Title: Associate Dealer Relationship Manager

Reports To: Director Dealer Channel Relationships

People Leader: No

FLSA Status: Exempt

** This is a Hybrid / St. Louis Position **

Job Summary

The Associate Dealer Relationship Manager supports Together Credit Unions indirect lending and Dealer Channel initiatives by assisting with dealer engagement operational coordination and relationship-building activities. This role exists to strengthen dealer partnerships support channel performance and provide a foundation for effective dealer relationship management

Job Responsibilities

The intent of this job description is to provide a representation of the types of duties and level of responsibilities required of this position and is not intended to be an exhaustive list of all responsibilities duties and skills. Team members may be directed to perform job-related tasks other than those specifically stated in this description.

Serves as a point of contact for franchised and independent automobile dealerships and assist with ongoing relationship management activities

Coordinates dealer communications related to loan programs funding documentation requirements operational updates and day-to-day support needs

Assists with dealer onboarding activities program education and implementation of indirect lending processes and procedures

Maintains accurate dealer records contact information activity logs and follow-up documentation within customer relationship management systems

Partners with internal teams including Underwriting Funding Loan Processing Credit Risk Retail Branch Operations and Marketing to resolve dealer-related issues and support operational effectiveness

Supports dealer visits business reviews training sessions and relationship meetings to strengthen dealer engagement and communication

Monitors dealer portfolio performance and assist with the preparation of scorecards operational reporting and key performance metrics

Analyzes and tracks indirect lending performance indicators including funding volume approval-to-book ratios funding timelines portfolio quality and dealer production trends

Contributes to Dealer Channel initiatives projects and process improvement efforts that support growth operational efficiency and dealer satisfaction

Minimum Required Qualifications

An equivalent combination of education training and experience will be considered.

High school diploma or equivalent

1 years of experience in banking consumer loans indirect lending sales and/or relevant transferable experience

Preferred Qualifications

Degree or specialized training in automotive finance business marketing consumer lending or related field

1 years of relationship management experience direct people leadership (supervisory) and/or informal leadership experience

Experience working in a credit union banking financial services or other highly regulated environment

Knowledge Skills and Abilities (KSAs)

A representation of the knowledge skills and abilities necessary to perform this job competently.

Knowledge of indirect automotive lending consumer finance principles credit union lending practices and related loan funding processes

Knowledge of dealership operations including sales finance and insurance (F&I) funding activities and operational workflows

Skilled in building and maintaining effective business relationships with external partners and internal stakeholders

Skilled in communicating program requirements operational updates and business information clearly and professionally through verbal and written communication

Skilled in analyzing data performance metrics and operational reports to identify trends monitor results and support decision-making

Skilled in organizing prioritizing and managing multiple assignments while maintaining accuracy and meeting deadlines

Ability to collaborate across functional teams to resolve issues coordinate activities and support operational effectiveness

Ability to learn apply and explain lending programs procedures documentation requirements and related processes to internal and external audiences

Ability to identify problems evaluate options and recommend solutions that support dealer satisfaction operational efficiency and business objectives

Ability to adapt to changing priorities while contributing to projects process improvements and initiatives that support organizational growth

Ability to maintain accurate records documentation and activity tracking

Work Environment

Environmental or atmospheric conditions commonly associated with the performance of this jobs functions.

Flexible remote or hybrid (combination of remote & onsite) work environment; requires regular use of online tools systems and collaboration platforms

General office setting when working onsite

Occasional travel to branch locations vendor sites or other business-related locations

Attendance at offsite meetings events or conferences as needed

Physical Abilities

The physical demands described below are representative of those that must be met by an employee to successfully perform this jobs essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Ability to work at a computer in a stationary position for up to 8 hours per day

Ability to occasionally carry light materials (e.g. laptop presentation materials)

Ability to travel for business by car or air and stay in public accommodations as needed

Ability to occasionally carry light materials (e.g. laptop promotional items)

Together Credit Union is an Equal Opportunity employer. The Credit Union complies with appropriate federal state and local laws and provides equal employment opportunities without regard to race color religion gender age sexual orientation gender identity or expression national origin military orveteran status disability (including pregnancy) genetic information or any other protected status to all qualified applicants and employees. Together Credit Union is committed to a policy of non-discrimination and dedicated to providing a positive discrimination-free work environment.

Required Experience:

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