Associate Client Advocate- Construction

The Company

Willis Towers Watson (NASDAQ: WLTW ) is a leading global advisory broking and solutions company that helps clients around the world turn risk into a path for growth. With roots dating to 1828 Willis Towers Watson has 49000 employees in more than 120 territories. We design and deliver solutions that manage risk optimize benefits cultivate talent and expand the power of capital to protect and strengthen institutions and individuals. Our unique perspective allows us to see the critical intersections between talent assets and ideas the dynamic formula that drives business performance. Unlock your potential at Willis Towers Watson. North America Construction Associate Client Advocate (ACA) is a client-facing role responsible for delivering high-quality service supporting insurance program execution and contributing to overall client relationship management. Works in close partnership with a Client Advocate (CA) or more senior account lead and an assigned Client Specialist. Leads day-to-day client engagement renewal execution and service coordination.

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The Requirements

• Targeted 5 years of commercial Property & Casualty insurance knowledge/experience in a client-facing role or demonstrated capabilities to complete role responsibilities
• Able to apply knowledge of coverage forms in the analysis of program design the identification of coverage gaps and ongoing coverage consultation
• Depending on the complexity of accountability to understand interpret analyze and/or present analytical models
• Relationship Management skills: ability to leverage internal and external relationships to bring WTW resources and assets tailored to client needs
• Negotiation skills the ability to drive conflict resolution and secure concessions without damaging relationships.
• Business Acumen; knowledge of strategy tactics and solutions for the client and/or in the marketplace
• Knowledge of commercial insurance renewal end-to-end process steps and owners
• Excellent verbal and written communication skills; group presentation skills ability to drive complex/technical conversations
• Daily management of work assignments mentoring and collaboration with a Client Specialist
• Receptive to feedback; critical thinking and problem-solving skills high adaptability
• Supports Client Advocate (CA) inadvocating for change. Provides encouragement takes control of client deliverables and team projects leads key delivery areas collaborates with internal/external stakeholders and provides clear guidance to ensure others fulfill roles effectively
• Strong project management skills: Support the CA in end-to-end oversight of large complex ambiguous or multi-dimensional projects
• Proficient Microsoft Office skills and familiarity with other relevant online tools
• Must achieve and maintain an active insurance brokers P&C license and complete various continuing education activities as needed
• Insurance industry designations preferred but not required (CPCU ARM CIC CRIS CRM)

Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity

This position will remain posted for a minimum of three business days from the date posted or until sufficient/appropriate candidate slate has been identified.

Compensation and Benefits

Base salary range and benefits information for this position are being included in accordance with requirements of various state/local pay transparency legislation. Please note that base salaries may vary for different individuals in the same role based on several factors including but not limited to location of the role individual competencies education/professional certifications qualifications/experience performance in the role and potential for revenue generation.

Compensation

The base salary compensation range being offered for this role is $90000-$120000 USDper year.

This role is also eligible for an annual short-term incentive bonus.

Company Benefits

WTW provides a competitive benefit package which includes the following (eligibility requirements apply):

• Health and Welfare Benefits: Medical (including prescription coverage) Dental Vision Health Savings Account Commuter Account Health Care and Dependent Care Flexible Spending Accounts Group Accident Group Critical Illness Life Insurance AD&D Group Legal Identify Theft Protection Wellbeing Program and Work/Life Resources (including Employee Assistance Program)
• Leave Benefits: Paid Holidays Annual Paid Time Off (includes paid state/local paid leave where required) Short-Term Disability Long-Term Disability Other Leaves (e.g. Bereavement FMLA ADA Jury Duty Military Leave and Parental and Adoption Leave) Paid Time Off (Washington State only)
• Retirement Benefits: Contributory Pension Plan and Savings Plan (401k).

Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles County Fair Chance Ordinance for Employers we will consider for employment qualified applicants with arrest and conviction records.

At WTW we trust you to know your work and the people tools and environment you need to be successful. The majority of our colleagues work in a hybrid style with a mix of remote in-person and in-office interactions dependent on the needs of the team role and clients. Our flexibility is rooted in trust and hybrid is not a one-size-fits-all solution.

We understand flexibility is key to supporting an inclusive and diverse workforce and so we encourage requests for all types of flexible working as well as location-based arrangements. Please speak to your recruiter to discuss more.

EOE including disability/vets