Associate Account Manager
Merrimack, NH - USA
Job Summary
About CAMP Systems:
At CAMP Systems we are the trusted leader in aircraft compliance and health management proudly serving the global business aviation industry. With over 20000 aircraft and 33000 engines supported on our cutting-edge platforms and partnerships with more than 1300 maintenance facilities and parts suppliers worldwide were shaping the future of aviation technology. Since our founding in 1968 weve grown to a dynamic team of 1600 employees across 14 locations globallyall united by a passion for innovation and excellence.
Our Mission & Vision:
We connect the aviation industry through smart technology to make flight safer and more efficient driving the future of aviation with intelligence and exceptional customer experiences.
Our Values & Excellence Mindset:
We are customer obsessed trust-driven owners of our work stronger together constantly curious and boldly innovative.
What You Will Experience in This Role:
CAMP Aircraft Health Management (AHM) is looking for an Associate Account Manager to help grow and support our existing customer this role youll build trusted relationships with aircraft operators and maintenance organizations identify opportunities to expand customer accounts and ensure customers realize the full value of CAMPs solutions.
Working closely with senior Account Managers and cross-functional teams youll manage renewals qualify new opportunities deliver product demonstrations and guide customers through the sales process from initial conversation to close. This is an excellent opportunity for someone who enjoys consultative selling relationship management and solving customer problems in a technical environment.
Responsibilities:
Account Growth & Customer Success:
- Build and maintain strong relationships with assigned customers.
- Identify expansion opportunities within existing accounts and qualify new business opportunities.
- Manage the renewal process to maximize customer retention and recurring revenue.
- Understand each customers business objectives and recommend solutions that address their needs.
Sales Execution:
- Develop and maintain a healthy sales pipeline and accurately forecast opportunities.
- Meet monthly quarterly and annual revenue goals.
- Conduct customer meetings product demonstrations and presentations.
- Follow up on inbound and outbound opportunities through the sales cycle.
- Prepare proposals contracts and other sales documentation.
Customer & Product Expertise:
- Learn customer operations technical requirements and purchasing processes.
- Position CAMPs solutions effectively in a competitive marketplace.
- Educate customers on product capabilities and best practices.
- Resolve customer questions and coordinate with internal teams when additional support is needed.
Collaboration:
- Work closely with Sales Customer Success Product Marketing and Technical teams to deliver an exceptional customer experience.
- Maintain accurate customer information pipeline activity and sales forecasts within the CRM.
- Share customer feedback and market insights to help improve products and sales strategies.
You have:
- Bachelors degree or equivalent experience.
- Experience in inside sales account management business development or customer success.
- Strong communication and relationship-building skills.
- Excellent organizational and time-management abilities.
- Curiosity business acumen and a consultative approach to selling.
- Comfortable discussing technical products and learning new technologies.
- Experience managing opportunities within a CRM.
- Self-motivated with the ability to work independently and collaboratively.
Nice to Have:
- Aviation industry experience.
- Experience with SaaS software or technical product sales.
- Outbound prospecting or business development experience.
Why Work at CAMP
Join a culture where your ideas matter your impact is real and your growth is supported. Be part of a team reimagining the future of aviation.
CAMP is committed to creating a diverse environment and is proud to be an affirmative action and equal opportunity employer vets/disabled
CAMP is committed to providing access equal opportunity and reasonable accommodation for individuals with disabilities in employment its services programs and activities. To request reasonable accommodation please contact .
All qualified applicants will receive consideration for employment without regard to race color religion gender national origin age sexual orientation gender identity disability or protected veteran status EEO.
Required Experience:
IC
About Company
CAMP Systems is the industry leader in Aircraft Health Management Solutions and shop floor Enterprise Information Systems. We set the bar. At CAMP, talented individuals collaborate to build innovative solutions that delight and empower our customers. CAMP culture celebrates diversity, ... View more