Associate Account Manager

Bevi is on a mission to transform how beverages are delivered and consumed. Our connected beverage platform eliminates the need for single-use bottles and cans making it easy fun and sustainable to stay hydrated. As the category leader in IoT-enabled beverage technology were building a future where Bevi machines are everywhere people live work and connect. Weve raised over $160M in venture capital serve thousands of customers across the US Canada UK and Ireland and weve been rapidly growing year over year saving over 1 billion bottles from addition to driving hypergrowth with our current product line Bevi is heavily investing in new product development.

As an Associate Account Manager youll support Bevis growing community of customers in our direct-to-customer be the main point of contact for a portfolio of accounts focused on expansion upgrades and overall satisfaction. Youll balance proactive outreach with responsive service building relationships that lead to long-term loyalty and growth.

• Manage a portfolio of customers ensuring satisfaction and retention
• Identify opportunities for upgrades expansions or new product adoption within existing accounts
• Build relationships with key contacts and act as their go-to resource for Bevi product knowledge
• Maintain regular touchpoints with customers through email phone and video check-ins
• Track all account activity and renewal data in Salesforce with precision and accountability
• Partner closely with Sales Operations and Marketing to resolve customer needs and identify growth opportunities
• Participate in trainings and mentorship opportunities to build skills in consultative selling and customer success

• 1-2 years of experience in account management customer success or a client-facing role
• Strong relationship-building and communication skills
• Organized proactive and comfortable managing multiple priorities at once
• Curious eager to learn and driven by helping customers succeed
• Salesforce or CRM experience is a plus
• Passion for sustainability and enthusiasm for Bevis mission

#LI-NP1

• Comprehensive medical dental and vision insurance plans with BlueCross BlueShield 95% paid by employer
• 401(k) with company match
• Flexible PTO plus 12 company holidays and additional paid days for sick leave etc
• Generous fully paid parental leave for both birth parents and non-birth parents
• Fully employer paid disability and life insurances
• Wellness and fitness reimbursements
• Monthly stipends for cell phone use and commuting costs
• Onsite snacks weekly catered lunch and (of course) unlimited Bevi ... plus composting and terra-cycling too
• Happy hours team-building events bagel breakfasts Values awards - and more.

A note on AI in our hiring process:We use AI to help synthesize interview notes and surface themes from feedback keeping our process consistent as we grow. Every application is reviewed by a member of our team and interviews may be recorded to support note-taking just let us know if youd prefer we dont. Well also ask how youre learning and experimenting with AI in your work. Growing our AI fluency is something every Bevi team member is committed to and invested in.

Our commitment to responsible innovation is reflected in our partnership with theMass AI Coalition a collaboration that aligns with our dedication to community-driven progress and the future of technology.

Were passionate about supporting career growth and would love to be part of your professional journey. We also know that talent comes in many forms. We value individual accomplishments specialized knowledge and genuine passion over simply checking boxes on a requirements list. Whether youre a seasoned expert or an emerging talent were looking for people who are ready to build whats next. If any of our open positions interest you wed encourage you to apply!A member of the Bevi Talent team will be reaching out about next steps if we would like to move forward.

Bevi is committed to an inclusive hiring process and we aim to provide accommodations for persons with disabilities. If you need any accommodations for the application or throughout the interview process please contact .