Assisted Living Surveyor

Agency

Dept of Health and Human Services

Division

Health Service Regulation

Job Classification Title

Nurse Consultant I (NS)

Position Number

Grade

MH16

About Us

The North Carolina Department of Health and Human Services (DHHS) is one of the largest most complex agencies in the state and has approximately 17000 employees. It is responsible for ensuring the health safety and well-being of all North Carolinians providing human service needs for special populations including individuals who are deaf blind developmentally disabled and mentally ill and helping poor North Carolinians achieve economic independence.

Description of Work

The Assisted Living Surveyor serves as a Facility Compliance Consultant within the Adult Care Licensure Section conducting regulatory oversight of licensed adult care homes assisted living facilities and overnight respite programs. The position performs independent and teambased onsite inspections to determine compliance with state rules and statutes analyzes survey findings and documents results in a clear and legally defensible manner. It provides technical assistance to facilities potential providers and county departments of social services responsible for routine monitoring and complaint investigations. The role requires extensive communication with facilities interdisciplinary team members and the public while managing fieldbased responsibilities across a multicounty region.

This position is homebased in the Central region of NC and applicants should reside in Alamance Caswell Chatham Durham Franklin Granville Orange Person Vance Warren or adjacent counties. Applicants who do not live in these counties but are willing to relocate will also be considered.

The Assisted Living Surveyor also requires frequent travel and may include overnight stays depending on the inspection schedule. Surveyor may utilize a state vehicle if available a rental vehicle or their personal vehicle for travel. Travel expenses including food lodging and transportation are compensated by the State of North Carolina at the NC Office of State Budget and Managements established rates.


Key Duties Include:
- Conduct onsite inspections of adult care homes assisted living facilities and overnight respite programs to assess compliance with licensure rules and statutes.

- Analyze survey findings and determine compliance status documenting conclusions in a clear and legally defensible format.

- Provide technical assistance to facilities and prospective providers regarding regulatory requirements and corrective actions.

- Deliver regulatory oversight and consultation to county Departments of Social Services involved in monitoring and complaint investigations.

- Communicate effectively with facility staff interdisciplinary team members DSS personnel and the public through clear verbal and written exchanges.

- Review and apply relevant state and federal laws rules and standards when conducting surveys and making compliance determinations.

- Perform fieldbased inspection activities that require frequent regional travel and occasional overnight stays.

- Maintain organized documentation manage inspection schedules and meet deadlines associated with regulatory surveys and reports.

- Evaluate facility operations care environments and personnel practices to identify noncompliance and recommend appropriate corrective actions.

- Collaborate with interdisciplinary licensure teams to ensure consistent regulatory oversight across assigned counties.

Knowledge Skills and Abilities/Management Preferences

Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement.

The Knowledge Skills and Abilities (KSAs)/ Management Preferences are not required. Applicants who possess the following skills are preferred:

• Advance proficiency conducting onsite inspections and compliance surveys of adult care homes and assisted living facilities including evaluating operations reviewing care practices and documenting findings in a legally defensible manner.

• Strong skill applying state and federal statutes rules standards and regulatory procedures to assess licensure compliance and determine the seriousness of deficiencies.

• Demonstrated experience composing clear concise and grammatically accurate investigation reports and correspondence to support regulatory decisionmaking and communication with facilities and county DSS staff.

• Intermediate proficiency using Windows and MS Office applications to complete electronic documentation maintain organized survey records and produce written materials required for regulatory workflows.

• Expertise in managing highvolume fieldwork through effective scheduling time management and prioritization to meet frequent deadlines across a multicounty survey territory.

Position Requires Frequent Travel That May Include Overnights Stays

• Must be able to lift/carry personal luggage and work materials/equipment (20-50 pounds).

• Must be able to walk long distances throughout the day and stand for periods of time in order to conduct survey activity.

• Must have the ability to drive independently for statewide travel as assigned and always possess an active unrestricted drivers license.

About the Division of Health Service Regulation (DHSR):
The Division of Health Service Regulation oversees medical mental health and adult care facilities emergency medical services and local jails. We check to see that people receiving care in these facilities are safe and receive appropriate care. We make certain that medical buildings are built only when there is a need for them.

About the Adult Care Licensure Section (ACLS):
The Adult Care Licensure Section (ACLS) oversees the licensing and regulatory administration of adult care homes family care homes assisted living facilities offering multiunit housing with services and overnight respite services in certified adult day programs. The section issues and renews administrator certificates and approvals for adult care and family care home administrators. ACLS conducts initial and annual inspections renews licenses and takes administrative action when facilities fail to comply with state rules and statutes. It assists with complaint investigations provides technical support to county departments of social services reviews and approves multiunit assisted housing registrations and delivers statewide training for providers and county DSS partners. ACLS operates through seven survey teams across the East Central and West regions with consultantsincluding nurses dieticians pharmacists and social workersresponsible for regulatory oversight across multiple counties.

Compensation and Benefits:

The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options standard and supplemental retirement plans and the NCFlex program (numerous high-quality low-cost benefits on a pre-tax basis). Employees also receive paid vacation sick and community service addition paid parental leave is available to eligible employees. Visit the website for State Benefits.

The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employerthat embraces an Employment First philosophy which consists of complying with all federallaws state laws and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. For more information about DHHS: uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications internal equity and budgetary considerations pertinent to the advertised position.

In accordance with the Governors Executive Order 303 our agency supports second-chance employment for individuals who were previously incarcerated or justice-involved. We invite all potential applicants to apply for positions for which they may be qualified.

Be sure to complete the application in its entirety. Resumes will not be accepted in lieu of completing this application.

• Information should be provided in the appropriate areas to include the following: Education including high school and all degrees obtained Work Experience and Certificates & Licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidate information.
• Answers to Supplemental Questions are not a substitute for providing all relevant information within the body of your application. To receive credit for the supplemental questions you must provide supporting information within the Work Experience section of the application to support your answers.
• If multiple applications are submitted to an individual posting only the most recent application received prior to the closing date will be accepted. Applications must be submitted by 11:59 PM on the closing date.
• Applicantsmaybe subject to a criminal background check. All candidates selected for positions considered Positions of Trustwill besubject to a criminal background check.
• Due to the volume of applications received we are unable to provide information regarding the status of your application over the phone. To check the status of your application please log in to your account. Upon the closing date applications are Under Review and will be screened by Human Resources for qualified applicants. The hiring process may take several weeks.
• Degrees must be received from appropriately accredited institutions. Transcripts and degree evaluations may be uploaded with your State of North Carolina/Office of State Human Resources uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent.
• For a list of organizations that perform this specialized service please visit the NACES membership website at Credit Verification

  Degrees must be received from appropriately accredited institutions. Transcripts degree evaluations and cover letters may be uploaded with your application.

  
  
  Veterans and National Guard Preference
  • Applicants seeking Veterans Preference must attach aDD-214 Member-4 Form(Certificate of Release or Discharge from Active Duty) to their applications.
  • Applicants seeking National Guard Preference must attach an NGB 23A (RPAS) along with the state application if they are a current member of the NC National Guard in good standing.
  • Applicants who are former members of either the NC Army National Guard or the NC Air National Guard with honorable discharge and six years of creditable service must attach a copy of the DD 256 or NGB 22 along with the state application.
  
  
  ADA Accommodations

  Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA) DHHS is committed to the full inclusion of all qualified individuals. As part of this commitment DHHS will ensure that people with disabilities or known limitations covered by the PWFA are provided with reasonable accommodation. If reasonable accommodation is needed to participate in the job application or interview process please contact the person indicated below.

  
  
  CONTACT INFORMATION

  If there are any questions about this posting please contact Talent Acquisition at. Resumes will not be accepted in lieu of completing this application.

  
  

  Minimum Education and Experience

  Some state job postings say you can qualify by an equivalent combination of education and experience. If that language appears below then you may qualify through EITHER years of education OR years of directly related experience OR a combination of both. See the Education and Experience Equivalency Guide for details.

  
  Licensed to practice as a Registered Nurse in the State of North Carolina and one year of experience in the area of specialization.

  EEO Statement

  The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination harassment or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy childbirth or related medical conditions; and for religious beliefs observances and practices.

  Recruiter:

  Tresha Walker
  

  Contact:

  DHHS Workday Support Form