Assistant Store Manager

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The Assistant Store Manager - Center Store is responsible for the strategic direction leadership and performance of the Center Store departments within the retail location. This role ensures operational excellence effective inventory and merchandising execution team development and alignment with company standards and goals. The ASM - Center Store works closely with the Store Manager to deliver a seamless customer experience drive department profitability and foster a high-performance culture across all Center Store categories.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Lead and manage all Center Store departments-including dry grocery baking snacks canned goods beverages and non-perishables- to ensure excellence in execution consistency and customer satisfaction.

• Ensure accurate and timely execution of planograms promotional displays resets and seasonal merchandising strategies in accordance with corporate directives and store-level priorities.

• Oversee inventory accuracy and in-stock position across Center Store departments. Lead and manage the Relex ordering process to maintain product availability and minimize shrink.

• Ensure the delivery of exceptional customer service by modeling best practices addressing customer concerns and promoting a customer-first mindset throughout the department.

• Ensure timely completion of daily and weekly operational routines including price changes promotional resets and signage updates. Complete assigned CMS (Corporate Management System) tasks accurately and on schedule.

• Analyze department sales trends margins and labor utilization to identify opportunities and implement strategies to drive revenue and improve profitability.

• Ensure adherence to all company policies safety regulations and operational standards. Enforce food safety sanitation and workplace safety procedures across Center Store operations.

• Partner with peers across perishable front-end and store support areas to support overall store performance guest satisfaction and team cohesion.

• Monitor department performance against sales targets margin goals and shrink KPIs. Take corrective actions and implement strategies to improve performance.

• Serve as the acting Store Manager when needed assuming full operational responsibility for the store and all departments.

• Supervise mentor and develop Center Store Leads and department associates setting clear expectations and fostering a culture of accountability teamwork and continuous improvement.

SUPERVISION:

• None

RELATIONSHIPS

• Internal: Interact with all levels of associates within the CHEFSTORE.

• External: The incumbent is required to interact with customers and other service and product providers.

WORK ENVIRONMENT

Work is performed in a retail store setting open to the public. While performing the duties of this job exposure to outside weather conditions which can include inclement weather. The noise level in the work environment is usually moderate. Work is typically performed on a level surface however the use of a ladder or working on an elevated surface may be required as needed. Temperature varies throughout the store ranging from -10 to 85 degrees. Required to physically interact with customers stand and walk for extended periods. Must be able to lift up to 50 pounds. Frequent bending lifting and reaching. Capable of using handheld scanners scales and POS systems.

MINIMUM QUALIFICATIONS

• 35 years of progressive leadership experience in retail grocery operations with a strong background in Center Store or grocery management.

• Demonstrated success in team leadership associate development and driving operational excellence.

• Strong knowledge of merchandising principles inventory control and planogram execution.

• Experience with ordering and inventory platforms (Relex or similar systems preferred).

• Strong communication problem-solving and analytical skills.

• Proven ability to manage multiple priorities and lead through change in a fast-paced environment.

• Flexibility to work varying shifts including evenings weekends and holidays as needed.

Certifications/Training

• N/A

Licenses

• N/A

PREFERRED QUALIFICATIONS

• Prior supervisory or lead experience in a Center Store or grocery department.

• Experience managing multiple departments or a full-store operation in a grocery or large-format retail environment.

• Familiarity with financial reporting KPI tracking and labor management systems.

• Experience leading cross-functional teams and executing high-volume promotional resets.

• Proficiency with Relex ordering and inventory management systems.

• Experience in associate training coaching and development.

• Familiarity with CMS (Corporate Management System) task completion and performance tracking.

• Strong working knowledge of planogram management tools and merchandising software.

• Strong problem-solving skills and ability to handle multiple priorities simultaneously.

EDUCATION

• High school diploma or equivalent required; associate or bachelors degree preferred.

PHYSICAL QUALIFICATIONS

• Must be able to perform the following physical activities for described length of time.

OCCASIONALLY: 1% - 33 / FREQUENTLY: 34% - 66% / CONTINUOUSLY: 67% - 100% or NEVER

JOB REQUIRES WORKER TO:

FREQUENCY:

STAND: CONTINUOUSLY

WALK: CONTINUOUSLY

DRIVE VEHICLE: NEVER

SIT: OCCASIONALLY

LIFT

1-10 lbs (Sedentary): CONTINUOUSLY

11-20 lbs (Light): CONTINUOUSLY

21-50 lbs (Medium): CONTINUOUSLY

51-100 lbs (Heavy): FREQUENTLY

Over 100 lbs (Very Heavy): OCCASIONALLY

CARRY

1-10 lbs (Sedentary): CONTINUOUSLY

11-20 lbs (Light): CONTINUOUSLY

21-50 lbs (Medium): CONTINUOUSLY

51-100 lbs (Heavy): FREQUENTLY

Over 100 lbs (Very Heavy): OCCASIONALLY

PUSH/PULL 1: FREQUENTLY

CLIMB/BALANCE 2: FREQUENTLY

STOOP/SQUAT: FREQUENTLY

KNEEL: OCCASIONALLY

BEND: FREQUENTLY

REACH ABOVE SHOULDER: FREQUENTLY

TWIST: FREQUENTLY

GRASP OBJECTS 3: CONTINUOUSLY

MANIPULATE OBJECTS 4: CONTINUOUSLY

MANUAL DEXTERITY 5: FREQUENTLY

1 (Push/Pull: Hand truck gate straps metal ramp truck door dolly boxes truck gear shift)

2 (Climb/Balance: In/Out Truck/Trailer to cab. On/Off ramp to ground level and side doorsteps and Platform of trailer. Stairs)

3 (Grasp Objects: Hand truck boxes cartons steering wheel)

4 (Manipulate Objects: Boxes dolly metal truck ramp hand truck paperwork truck gate straps)

5 (Manual Dexterity: Typing use of office machines such as copiers printers)