Assistant Starbucks Manager

The Assistant Starbucks Manager supports the Starbucks Manager in overseeing the daily operations of the licensed Starbucks location within the store. This position is responsible for helping drive sales delivering exceptional customer service maintaining Starbucks brand standards ensuring food safety compliance and developing a high-performing team. The Assistant Starbucks Manager provides leadership and operational support while helping create a welcoming environment for both customers and associates.

• Deliver exceptional customer service and uphold Starbucks customer experience standards.
• Greet and assist customers in a friendly professional and timely manner.
• Resolve customer concerns and service issues promptly and effectively.
• Promote beverage food and seasonal offerings to enhance the customer experience.
• Foster a customer-first culture through positive interaction and engagement.

• Assist in overseeing daily operations of the Starbucks department.
• Ensure beverage and food preparation standards are consistently followed.
• Monitor department conditions cleanliness organization and presentation.
• Ensure all products are properly stocked displayed and available for customers.
• Support execution of promotions product launches and seasonal programs.

• Maintain Starbucks quality standards for all beverages and food products.
• Ensure recipes portioning and presentation standards are followed.
• Monitor product freshness rotation and expiration dates.
• Maintain compliance with food safety sanitation and health department regulations.
• Ensure equipment is cleaned maintained and operating properly.

• Assist with ordering inventory control and supply management.
• Monitor inventory levels and reduce waste through effective product management.
• Help control labor and operating expenses.
• Verify pricing accuracy and promotional compliance.
• Support achievement of sales profitability and productivity goals.

• Assist with training coaching and developing Starbucks associates.
• Provide daily direction and support to team members.
• Promote a culture of accountability teamwork and outstanding customer service.
• Assist with scheduling and staffing to meet business needs.
• Serve as acting department leader in the Starbucks Managers absence.
• Recognize and encourage associate growth and development opportunities.

• Ensure compliance with Starbucks licensing requirements and company policies.
• Follow all food safety sanitation and workplace safety standards.
• Maintain a safe environment for customers and associates.
• Address safety concerns and equipment issues promptly.
• Ensure compliance with OSHA and company safety requirements.