Assistant Shift Manager Slots

The Slot Assistant Shift Manager is responsible for the leadership and management of the slot operations division. This position requires the following qualities to achieve success:

• Leadership
• Organization
• Accountability
• Time Management
• Positive Attitude
• Have Fun

Responsibilities:

• Provide leadership and guidance to Slot Operations Team.
• Preside over pre-shift meetings.
• Manage departmental scheduling requirements.
• Provide on-going skills development coaching and training for the operations staff.
• Coin and currency accountability on the floor.
• Providing the highest levels of guest service
• Management and accountability for all Regulation 6A documents and accuracy of filings.
• Development and implementation of floor Buy process.
• Interviewing and hiring of slot staff.
• Developing and maintaining potential staff employment pool of applicants.
• Project management - floor techs engineering etc.
• Slot floor repair and maintenance program.
• Interdepartmental cooperation and communication.
• Inventory control and coordination of scheduling office supply orders and stocking: office supplies forms floor equipment for staff etc.
• Management of employee personnel files and actions; commendations disciplines performance evaluations.

Reporting Manager:

• Slot Shift Manager

Qualifications :

• Minimum of three (3) years of experience in casino slot operations with at least one (1) year in a supervisory or leadership role within a high-volume gaming environment is preferred.
• Comprehensive knowledge of slot machine operations slot accounting procedures jackpot processing and applicable gaming regulations.
• Demonstrated ability to lead motivate and develop a diverse team while maintaining a positive and professional work environment.
• Strong understanding of guest service principles with a passion for delivering exceptional luxury hospitality experiences.
• Proven ability to resolve guest concerns and operational challenges quickly professionally and with sound judgment.
• Excellent verbal and written communication skills with the ability to interact effectively with guests employees and management.
• Ability to analyze operational data identify trends and implement solutions that enhance guest satisfaction and operational efficiency.
• Experience monitoring gaming activity to ensure compliance with company policies Nevada Gaming Control Board regulations and internal controls.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Proficiency in casino management systems slot management software Microsoft Office applications and related technology platforms.
• Ability to maintain confidentiality and exercise discretion when handling sensitive information.
• Must be available to work varied schedules including days evenings overnight shifts weekends and holidays.
• Must possess or be able to obtain and maintain all required Nevada Gaming registrations work cards and certifications.
• High school diploma or equivalent required; a bachelors degree in Hospitality Management Business Administration or a related field is preferred.

Preferred Qualifications

• Experience in a luxury resort or Forbes Travel Guide-rated property.
• Previous experience managing large teams in a high-volume integrated resort or casino environment.
• Knowledge of slot performance analytics player development and revenue optimization strategies.
• Bilingual communication skills are a plus.

Additional Information :

Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability veteran status or any other basis protected under federal state or local laws.

Remote Work :

No

Employment Type :

Full-time