Assistant Property Manager

Inclusive Housing Resources is hiring an Assistant Property Manager I to support affordable housing operations across the Greater Cincinnati area. This is a full-time Monday-Friday office-based role working 7:30 AM-3:30 PM with very limited overtime.

The best fit is someone with strong customer service skills professional phone and email communication Microsoft Outlook comfort and the ability to multitask in a desk-based support role. Prior property management experience is preferred but not required.

Benefits include: PTO 11 paid holidays 401(k) voluntary benefit options and logo-wear support/provided company apparel.

This is not a high-traffic leasing office. Youll support residents behind the scenes while also communicating with guardians payees social service professionals support agencies and others connected to resident care and housing support.

What Youll Do

Key Responsibilities

• Greet visitors and serve as a professional first point of contact
• Answer and route phone calls emails and voicemails
• Enter rent payments receipts one-time charges and credits into property management software
• Send notices assist with delinquency reports and support resident communication
• Help with annual recertification paperwork and income information collection
• Maintain resident files records and affordable housing documentation
• Communicate with residents guardians payees support agencies and other resident contacts
• Enter or route work orders and follow up on maintenance communication
• Occasionally travel to county offices properties inspections or errands as needed

What Were Looking For

• Strong customer service skills and a professional helpful approach
• Professional phone and email communication skills
• Organized detail-oriented and able to multitask in a desk-based role
• Comfortable using Microsoft Outlook/email and learning new systems
• High school diploma or GED required
• Prior property management experience preferred; affordable housing Section 8 rent collection or payment posting experience is a plus
• MRI property management software experience is a plus but not required; training will be provided
• Valid drivers license and ability to pass a background check drug screen and driving history check
• Comfortable with occasional local travel throughout Butler Clermont and Hamilton Counties as needed

Travel note: Occasional local travel may be required. A company vehicle is available and mileage reimbursement is provided if a personal vehicle is used.

Why Join Inclusive Housing Resources

Inclusive Housing Resources supports affordable housing across multiple homes and properties. Youll join a mission-driven team focused on service clear communication and helping residents maintain safe supportive housing.

About Inclusive Housing Resources

Inclusive Housing Resources manages approximately 150 housing units across Hamilton Butler and Clermont counties providing safe supportive housing for individuals with developmental disabilities. Our mission is centered on stability dignity and community inclusion and our maintenance team is essential to delivering that mission every day.

Apply today to become part of a team dedicated to creating safe supportive housing opportunities in our community.

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