Assistant Program Director, Residential Crisis Support

Are you a compassionate mental health professional who believes in the power of empathy connection and person-centered support

Are you a collaborative leader who values lived experience and peer support

We are currently in search of an Assistant Program Director for a mission-driven organization supporting individuals experiencing mental health challenges. This is a full-time permanent opportunity to help lead an innovative peer-driven residential crisis support program in Manhattan.

ORGANIZATION TYPE: Social Services Nonprofit

LOCATION: NY NY (Manhattan) -- Primarily on-site (3 remote days each month)

POSITION TITLE: Assistant Program Director

SCHEDULE: 40 hours/week (Sunday-Thursday preferred)

DURATION: Permanent Direct Hire

ANNUAL SALARY: $83000.00 (fixed)

Is This Your Dream Job

Rooted in principles of inclusion empowerment and self-determination this nonprofit provides innovative community-based services that help individuals build meaningful independent lives.

The organizations Residential Crisis Support Program provides a short-term peer-led residential alternative to psychiatric a welcoming intimate home-like environment 8 guests experiencing mental health or emotional crises receive 24-hour recovery-oriented support including Peer Support self-advocacy education and opportunities to develop coping and wellness skills. What makes this program unique is its commitment to intentional Peer Support. Staff draw upon their lived experiences with mental health challenges to establish trusting relationships encourage self-advocacy and support guests in navigating their individual recovery journeys.

As Assistant Program Director youll partner closely with the Program Director to oversee program operations mentor a dedicated team of Peer Support professionals and foster a supportive environment where both guests and staff are respected empowered and heard. Youll join a collaborative leadership team that values open communication accountability professional development and employee well-being.

Our Ideal Candidate:

• Education & Licensure (Required): Holds a current New York State LMSW LCSW LMHC LMFT or related qualifying license OR at minimum has officially scheduled their applicable licensing examination. Recent MSW graduates who meet this requirement are encouraged to apply.

• Peer Support Philosophy: Understands and values the role of lived experience in mental health recovery. Prior professional Peer Support experience is preferred but not required.

• Person-Centered Approach: Demonstrates empathy active listening and a commitment to trauma-informed and harm reduction mental health support.

• Leadership Experience: Brings supervisory or management experience in mental health social services or a related field preferably two or more years. Emerging leaders with diverse professional backgrounds are encouraged to apply.

• Collaborative Leadership Style: An approachable open-minded leader who welcomes different perspectives communicates directly and empowers others.

• Crisis Support Skills: Comfortable supporting individuals experiencing mental health crises with strong problem-solving critical-thinking and de-escalation skills.

• Lived Experience (Preferred): Personal experience navigating mental health challenges or the mental health system is valued but not required.

How You Will Spend Your Day:

• Lead & Develop Staff: Provide consistent supervision mentorship and professional development to a team of approximately 14 Peer Support professionals promoting accountability teamwork and staff well-being.

• Champion Intentional Peer Support: Support staff in building authentic trusting relationships with guests through shared lived experience active listening and trauma-informed recovery-oriented practices.

• Oversee Program Operations: Partner with the Program Director to manage staffing scheduling facility needs and the daily operations of an eight-bed residential program.

• Coordinate Guest Services: Oversee referrals admissions discharges and waitlist management while ensuring guests receive individualized support and connections to community resources.

• Promote Quality & Compliance: Ensure timely documentation accurate service records Medicaid billing compliance and adherence to applicable regulatory requirements.

• Foster a Supportive Environment: Help maintain a peaceful welcoming residence where guests are encouraged to build independence practice recovery skills and maintain community connections.

• Collaborate & Problem-Solve: Work alongside staff program leadership and community partners to address challenges strengthen services and continuously improve the guest experience.

• Provide Crisis Leadership: Participate in rotating 24/7 on-call coverage providing guidance and support during urgent situations.

Wed love to hear from you.

If this sounds like the job for you we would love to help make that happen. Please apply using the link below.

For more information about Careers In Nonprofits and our other available opportunities and workshops please visit our website at .

Careers In Nonprofits is an equal opportunity employer. Empowered by the #ILoveMyJob mission we celebrate diversity and are committed to creating an inclusive work environment within the nonprofit sector.

Due to the high volume of applications we receive we regretfully can only respond to those candidates who best meet the requirements of a specific position or whose backgrounds are generally applicable to our client rest assured that we retain all candidate information for possible future matches even if you do not hear from us in regard to your application in response to this ad.