Assistant Operations Manager Full-Time Security Officer Division (SB SO)
Mishawaka, IN - USA
Job Summary
Work with the best! Per Mar Security an industry leader in providing integrated security solutions is seeking hardworking motivated people.
Established in 1953 Per Mar Security Services is the largest family-owned full-service security company in the Midwest with more than 2600 team members operating in 25 branch locations. The company provides full-service security solutions for homes and businesses including security officer services smart home automation burglar and fire alarms access control security cameras alarm monitoring investigative services and background checks.
Salary: $52000$55000 Status: SalariedTravel: 24 hours daily with occasional overnight travel.Coverage Areas: Central and Northern Indiana
Manage daily contract security operations under the direction of the General Manager and Operations Manager with increased responsibilities as experience develops.
- Maintain client relationships conduct client visits address concerns and complete required reports.
- Resolve employee issues confidentially and promptly; serve as the after-hours liaison for assigned accounts and escalate incidents according to company policy and applicable laws.
- Process payroll assist with officer scheduling and manage special-event staffing training and event coverage as needed.
- Recruit hire train mentor supervise and evaluate assigned personnel; address performance and conduct issues fairly and promptly involving HR when necessary.
- Conduct monthly site visits for every client under your purview making every reasonable effort to meet with the client and/or a Security Officer during each visit. Complete and document the visit address any identified concerns or deficiencies and ensure the site has the necessary supplies reports cleaning materials and personal protective equipment (PPE).
- Complete employee counseling reports at unsupervised sites when required submit them to the Operations Manager for approval and ensure proper HR and personnel-file documentation.
- Oversee assigned training programs safety procedures and post-order manuals.
- Manage company vehicles inspection records maintenance and repairs; maintain company-issued phones and electronic equipment.
- Conduct post inspections and periodic supervisory ride-alongs to ensure service quality and compliance.
- Submit a clear professional weekly activity report to the Operations Manager covering client communications employee and site inspections vehicle inspections and other operational issues. Submit inspection reports weekly by email or paper.
- Communicate site and employee issues to site supervisors account managers and the Branch Operations Manager by email promptly. Immediately notify necessary managers of urgent issues.
- Attend scheduled meetings maintain regular attendance and remain available 24/7 for emergencies. Fill open posts when necessary.
- Support sales through leads and community involvement; refer customers to appropriate departments for additional products and services.
- Participate in professional and civic organizations that enhance Per Mars reputation and profitability.
- Maintain respectful interactions with all internal and external customers comply with company policies and ethical standards and follow all safety procedures and PPE requirements.
- Ensure all management practices comply with Per Mars EEO/AA policies and applicable federal and state laws including hiring placement promotion transfers selection and training.
- Perform other reasonable duties assigned by the Physical Security General Manager.
Essential functions must be performed with or without reasonable accommodation.
Per Mar is an Equal Opportunity Employer/Women/Minorities/Veterans/Disabilities
#STBD
Benefits: Medical Insurance Dental Insurance
This job reports to the Site Supervisor
This is a Full-Time position1st Shift 2nd Shift 3rd Shift Weekends.
Number of Openings for this position: 1
Required Experience:
Manager
About Company
Per Mar Security Services has been providing top-notch home security and business security solutions to customers throughout the Midwest.