Assistant Manager
Victorville, CA - USA
Job Summary
Assistant General Manager
Location: Victorville CA
Salary: $71000$75000
Benefits: California-mandated benefits plus 50% healthcare reimbursement
About the Opportunity
A select-service hotel in Victorville California is seeking an experienced Assistant General Manager. This is a hands-on leadership opportunity for a hospitality professional who enjoys being highly involved in daily operations developing teams and creating an exceptional guest experience.
Working closely with the General Manager the Assistant General Manager will help lead the overall hotel operation with responsibilities that extend across front office housekeeping maintenance food and beverage sales support financial performance and team development. The ideal candidate brings strong hotel operations experience and is comfortable stepping into a broad leadership role with significant responsibility for the propertys day-to-day success.
Key Responsibilities
- Support the General Manager in overseeing all aspects of daily hotel operations
- Serve as a visible hands-on leader throughout the property and assume operational leadership in the General Managers absence
- Lead coach and develop hotel team members while promoting accountability teamwork and exceptional guest service
- Oversee front office operations guest services room readiness and service recovery
- Partner closely with Housekeeping and Maintenance to maintain guest rooms public spaces and property standards
- Support the hotels food and beverage operations and other guest-facing departments as needed
- Monitor guest feedback and resolve escalated concerns promptly and professionally
- Assist with staffing scheduling training performance management and employee relations
- Help manage labor expenses operational controls and overall property performance
- Support sales initiatives group business and local market efforts in partnership with hotel leadership
- Ensure compliance with brand standards company policies safety requirements and applicable regulations
- Participate in property inspections preventive maintenance initiatives and quality-assurance efforts
Ideal Experience
- Previous hotel management experience preferably within a select-service or limited-service environment
- Assistant General Manager Operations Manager Front Office Manager or similar hotel leadership experience
- Strong understanding of hotel operations across front office housekeeping maintenance and guest services
- Experience leading coaching scheduling and developing hotel teams
- Working knowledge of hotel financial performance labor management budgeting and operational controls
- Strong guest-service and problem-solving skills with the ability to effectively handle escalated situations
- Experience with Marriott or another major hotel brand is preferred
- Comfortable working in a hands-on environment where leaders support multiple areas of the operation
- Strong communication organization and decision-making skills
- Flexibility to work evenings weekends and holidays based on hotel business needs
.
To be considered please submit your resume to:
Required Experience:
Manager