Two Maids of Malvern is a locally owned franchise of Two Maids one of the fastest-growing residential cleaning brands in the country. Weve been serving the Malvern community since 2024 and were entering the next phase of our growth. Were looking for someone who wants to learn the business from the inside and grow with us not just fill a seat.
This is not a cleaning position. You will not be cleaning homes. This is a leadership and operations role.
What Youll Do
As Assistant Manager youll work directly alongside the two owners and serve as one of the faces of the company to our customers and our team.
Quality Control & Customer Experience
Check in on cleans in the field to ensure our quality standards are being met
Meet with customers build relationships and assist in resolving complaints
Represent the company with professionalism in every interaction
Scheduling & Office Management
Manage the daily schedule: customer reschedules cancellations and new customer bookings
Keep the operation running smoothly on busy days (some days we run 15 cleans)
Team Support
Serve as the first point of contact for employee call-outs and team-related matters
Help keep our Professional House Cleaners (PHCs) supported equipped and ready to work
Operations
Maintain office operations: washing and drying rags refilling chemical bottles and PHC caddies
Maintain equipment such as vacuums and cleaning supplies
What Were Looking For
Comfortable managing a fast-paced busy schedule
Calm and effective under pressure high-stress situations dont rattle you
Strong communication skills with both customers and team members
Reliable transportation (gas stipend provided)
Prior cleaning industry experience is not required but is preferred
Service industry and/or managerial experience is a plus
Someone who wants to learn the business and grow into a larger role as we expand
3 paid days off after 90 days
Consistent weekday schedule: 7:30 AM 3:30 PM no nights or weekends
Direct mentorship from the owners and real growth opportunity in an expanding business
Company laptop provided