Assistant Manager, OnStar Fleet Transformation

Job Description

The Role

The Assistant Manager Fleet Strategy & Transformation will help accelerate the growth of the OnStar Fleet business by installing operating discipline and leading strategic planning operating model design and cross-functional execution. This role will turn sales activity into revenue execution by improving visibility to pipeline forecast retention expansion and account health while integrating centralized resources (training incentives enablement communications brand and sales operations) into day-to-day fleet execution.

Working across sales revenue operations product marketing sales enablement and other key stakeholders this person will help the organization move faster make better decisions and operate more consistently as the business scales. They will enable faster leadership decisions through consistent executive-ready reporting on performance risks gaps and required actions and will serve as the dedicated owner of the fleet operating model to remove friction align teams and sustain accountability. This role will influence outcomes through leadership sound business judgment and cross-functional partnership rather than direct people management acting as a go-to resource for colleagues and leaders on fleet operating discipline.

What Youll Do

• Lead strategic planning efforts that translate business priorities into clear plans milestones owners and measurable outcomes.

• Build and manage cross-functional operating rhythms that improve prioritization decision-making and follow-through.

• Partner with OnStar fleet leadership to identify high-value transformation opportunities and convert them into executable business plans.

• Support executive reviews and business updates by synthesizing progress risks gaps and recommended actions.

• Serve as a cross-functional integrator across commercial product marketing and sales enablement and operations teams to keep priorities aligned and execution moving.

• Identify friction in processes ownership decision paths and team interactions then implement practical improvements that increase speed and accountability.

• Support key AI initiatives leveraging AI agents and automation to simplify workflows reduce manual work and improve execution speed across planning reporting and cross-functional coordination.

• Partner with cross-functional teams to pilot and scale practical automation solutions that improve process consistency visibility and productivity.

• Strengthen fleet sales execution by improving planning performance management and revenue-focused operating discipline.

• Partner with OnStar fleet sales leadership to clarify objectives responsibilities and success measures across key commercial roles including Account Executives Customer Success Rental and Strategic Accounts.

• Improve coordination across sales customer success and sales enablement to drive cleaner handoffs and better outcomes.

• Partner with key stakeholders to support and influence the development of scorecards dashboards and reporting requirements that improve visibility into business performance.

• Equip leaders with clear actionable visibility into key business metrics including revenue growth pipeline quality productivity retention adoption and account health.

• Use data and business analysis to identify gaps frame tradeoffs and influence action.

What Success Looks Like

• A more consistent and scalable planning and operating cadence across OnStar Fleet.

• Clearer role ownership decision-making and cross-functional handoffs that support smoother execution.

• Better visibility into business performance through effective scorecards dashboards and executive-ready reporting.

• Stronger execution across growth initiatives through aligned priorities plans and outcomes.

• Less process friction slowing commercial performance launch readiness or customer growth.

• Greater rigor speed and accountability across the Fleet business.

Your Skills & Abilities (Required Qualifications)

• Bachelors degree in business administration (strategy operations marketing or management concentration) finance or accounting economics data & business analytics

• 6 years experience in strategy business operations sales operations transformation program management or go-to-market planning.

• Experience leading complex cross-functional initiatives in a matrixed environment.

• Strong ability to translate strategic priorities into structured plans routines and measurable outcomes.

• Strong analytical and problem-solving skills with the ability to use data to frame issues and influence decisions.

• Strong executive communication skills including the ability to present clearly to senior leaders.

• Proven ability to build alignment and drive action without direct authority.

• Comfortable with MS Suite Salesforce Slack dashboarding tools Power BI Tableau and AI and automation tools Glean Copilot Studio Power Automate a plus.

What Can Give You a Competitive Advantage (Preferred Qualifications)

• Experience supporting commercial subscription SaaS connected services or fleet-related businesses.
• Experience with sales planning pipeline management customer lifecycle processes or revenue operations.
• Experience designing scorecards dashboards and business review processes.

• Familiarity with go-to-market coordination across sales marketing product marketing and operations.

#LI-LK1

GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship entry of GM as the immigration employer of record on a government form and any work authorization requiring a written submission or other immigration support from the company (e.g. H1-B OPT STEM OPT CPT TN J-1 etc). This role is categorized as hybrid. This means the selected candidate is expected to report to a specific location at least 3 times a week or other frequency dictated by their manager. The selected candidate will be required to travel <25% for this role. This job is not eligible for relocation benefits. Any relocation costs would be the responsibility of the selected candidate.

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