Assistant Manager (05046) 6631 Orion Dr #109
Kittanning, PA - USA
Job Summary
**Assistant Manager (05046) - Kittanning United States**
Were looking for a dynamic and results-driven Assistant Manager to join our team at our Kittanning location (6631 Orion Dr #109). As an Assistant Manager youll play a crucial role in driving operational excellence leading our team and delivering exceptional customer experiences. This is more than just a management positionits an opportunity to develop your leadership skills make a meaningful impact and build a rewarding career with us. If youre passionate about motivating others maintaining high standards and achieving ambitious goals we want to hear from you.
- Oversee all daily operations during assigned shifts ensuring adherence to company policies procedures and standards at all times
- Lead mentor and support team members to achieve performance goals while fostering a collaborative and inclusive work environment
- Manage inventory control cost controls and cash handling with accuracy and transparency including processing monetary transactions and reconciliations
- Develop and implement staff schedules while ensuring adequate coverage and considering team member availability and preferences
- Train and onboard new team members providing clear instructions and ongoing coaching to enhance their skill set and performance
- Maintain store cleanliness equipment functionality and food safety standards conducting regular inspections and addressing issues promptly
- Process and manage customer orders both in-person and via telephone ensuring accuracy and customer satisfaction
- Operate all equipment safely and efficiently and ensure team members follow proper operating procedures
- Monitor and analyze performance metrics identifying opportunities for improvement and implementing solutions to drive profitability
- Handle customer inquiries and resolve conflicts with empathy and professionalism maintaining positive customer relationships
- Prepare and complete required paperwork reports and documentation accurately and on time
- Communicate effectively with upper management regarding store performance challenges and recommendations for improvement
- Demonstrate strong work ethic through consistent attendance punctuality and reliability
- Participate in marketing initiatives and promotional activities to drive business growth
- Perform additional duties as assigned to support overall store success
Qualifications :
**Required Qualifications:**
- Proven supervisory or management experience in a fast-paced operational environment
- Strong mathematical skills with the ability to add subtract multiply and divide accurately; proficiency with calculators and point-of-sale systems
- Demonstrated ability to handle cash process transactions and make correct monetary change
- Excellent verbal and written communication skills with the ability to provide clear instructions and guidance
- Proficiency with computer systems keyboards and touch screen technology for order entry and data management
- Strong organizational and time management skills with the ability to prioritize multiple tasks effectively
- Customer service excellence with a genuine commitment to meeting and exceeding customer expectations
- Ability to work flexible hours including evenings weekends and holidays as needed
- Physical capability to stand for extended periods lift up to 50 pounds regularly and work in varying temperature conditions
- Valid drivers license and reliable transportation to and from work
- Ability to work in a fast-paced environment with exposure to food odors heat and other operational conditions
**Preferred Qualifications:**
- Previous experience in food service retail or hospitality management
- Demonstrated leadership ability with experience training and developing team members
- Strong analytical and problem-solving skills with the ability to make sound decisions under pressure
- Experience with inventory management systems and cost control analysis
- Knowledge of food safety and health code regulations
- Experience with scheduling software and workforce management tools
- Bilingual capabilities (English and Spanish)
- Certification in food safety or ServSafe (or willingness to obtain)
**Essential Skills and Competencies:**
- Leadership and team motivation
- Decision-making and assertiveness
- Conflict resolution and empathy
- Analytical thinking and attention to detail
- Adaptability and resilience in dynamic environments
- Transparency and integrity in all interactions
- Collaborative approach to problem-solving
- Goal-oriented mindset with focus on results
- Inclusive and supportive management style
Additional Information :
Depth perception
Ability to differentiate between hot and cold surfaces
Temperaments
The ability to direct activities perform repetitive tasks work alone and with others work under stress meet strict quality control standards deal with people analyze and compile data make judgments and decisions
Physical Requirements including but not limited to the following:
Standing
Most tasks are performed from a standing position
Walking
For short distances for short durations
Lifting
Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck
Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3 x 1.5
Cases are usually lifted from floor and stacked onto shelves up to 72high
Carrying
Large cans weighing 3 pounds 7 ounces are carried from the workstation to storage shelves
Occasionally pizza sauce weighing 30 pounds is carried from the storage room to the front of the store
Trays of pizza dough are carried three at a time over short distances and weigh approximately 12 pounds per tray
Pushing
To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24- 30 and requires a force of up to 7.5 pounds to push
Trays may also be pulled
Climbing
Team members must infrequently navigate stairs or climb a ladder to change prices on signs wash walls perform maintenance
Stooping/Bending
Forward bending at the waist is necessary at the pizza assembly station
Toe room is present but workers are unable to flex their knees while standing at this station
Duration of this position is approximately 30 - 45 seconds at one time repeated continuously during the day
Forward bending is also present at the front counter and when stocking ingredients
Crouching/Squatting
Performed occasionally to stock shelves and to clean low areas
Reaching
Reaching is performed continuously; up down and forward
Hand Tasks
Eye-hand coordination is essential; use of hands is continuous during the day
Frequently activities require use of one or both hands
Shaping pizza dough requires frequent and forceful use of forearms and wrists
Remote Work :
No
Employment Type :
Full-time
About Company
WhatÂ’s behind one of the worldÂ’s top public restaurant brands? Fun and innovative franchise and corporate team members who are driven to win. Inspired to make each day better than the last, people may join for different reasons but what motivates them to stay are the passionate and ta ... View more