Assistant Golf Professional

The Club at ArrowCreek located in Reno NV is pleased to announce an excellent career opportunity for aâFull-Time Assistant Golf Professional! We are seeking a driven individual who is eager to learn contribute and grow within a fast-paced hospitality-focused property organization. As part ofâTroon you will contribute to a global leader in golf and community management.

The Club at ArrowCreek is a private 36-hole facility located in southwest Reno. The Legend and Challenge courses serve approximately 550 golf members and are open throughout the year as weather addition to daily member and guest play the Golf Department manages a full schedule of tournaments leagues outside events junior golf instruction retail operations handicap administration practice facilities and a two-bay Golf Performance Center.

Position Overview

We are looking for an experienced Assistant Golf Professional who understands how a private-club golf operation should run. This position will be involved in the day-to-day operation of the Golf Shop and both golf courses with regular responsibility for member service staff direction tournament support administrative work and player-development programs.

This is a working manager position. The person hired will be expected to be present accessible and willing to step into whatever area needs attention. The best fit will be someone who communicates well follows through supports the rest of the staff and can make sound decisions without needing constant direction.

Primary Responsibilities

Golf Operations and Member Service

• Assist with the daily operation of the Golf Shop Legend and Challenge tee sheets and member and guest play.

• Make sure opening closing cash-control and daily operating procedures are completed correctly.

• Monitor tee-sheet activity and help adjust staff coverage based on play tournaments weather and other club activity.

• Provide professional and friendly service in person by telephone and by email.

• Handle routine member questions and concerns and bring larger issues to the Head Golf Professional.

• Know and help communicate club policies regarding guests carts pace of play dress code practice facilities tournaments and general golf-course use.

• Coordinate with Guest Services Player Assistants Tee Hosts Agronomy Food and Beverage Accounting Membership and other departments as needed.

Staff Leadership

• Provide daily direction to Golf Shop and frontline golf employees when assigned.

• Help staff understand their assignments service expectations and priorities for the day.

• Follow up on incomplete work and coach employees when standards are not being met.

• Communicate attendance performance conduct and scheduling concerns to the appropriate department leader.

• Help create better communication and consistency between opening mid-day and closing shifts.

Tournaments Leagues and Programs

• Support the Tournament Director and professional staff with member tournaments leagues invitationals club championships guest days home-and-home events and outside groups.

• Assist with Golf Genius registrations pairings scorecards cart signs starting scoring prizes results and post-event follow-up.

• Review upcoming events with the professional team so staffing supplies communication and billing needs are handled in advance.

• Assist with junior golf PGA Junior League clinics new-member orientation and other member programs.

Golf Shop and Administration

• Complete point-of-sale transactions member charges tee-time and guest reservations special orders and daily reconciliation accurately.

• Assist the merchandising team with receiving tagging inventory displays special orders and overall Golf Shop appearance.

• Help maintain accurate records and timely communication for tournaments guest fees cart fees and other Golf Department activity.

• Use systems including ForeTees Golf Genius GHIN Cap Patrol point-of-sale software and club communication platforms.

Instruction and Golf Technology

• Support lessons clinics club fitting junior programming and other player-development efforts based on experience and department needs.

• Learn and assist with the operation of the Golf Performance Center including TrackMan Foresight and Sportsbox technology.

• Continue progressing through PGA education and represent the club professionally through section involvement playing opportunities and professional development.

Qualifications

• PGA of America Member or active PGA Associate in good standing and making steady progress through the PGA Program.

• Previous golf-operations experience; private-club experience is strongly preferred.

• Three or more years of progressively responsible golf-industry experience is preferred.

• Good working knowledge of the game Rules of Golf handicapping golf etiquette and pace-of-play procedures.

• Prior experience supervising employees leading shifts or taking ownership of an important part of a golf operation.

• Strong written and verbal communication skills attention to detail and sound judgment.

• Comfortable working with technology and learning new club and golf-management systems.

• Available to work early mornings evenings weekends holidays tournaments and other seasonal schedule demands.

• Valid drivers license and ability to meet the physical requirements of the position.

Compensation and Opportunity

The annual salary for this position is $50000. Benefits and other employment terms will be provided in accordance with The Club at ArrowCreek and Troon policies.

This position is best suited for a golf professional who wants more responsibility and exposure to the different parts of a private-club operation. The person hired will have the opportunity to work with a large and active membership two golf courses a strong tournament calendar growing junior programs and modern teaching and club-fitting technology.

Benefits & Other Compensation:
This position includes eligibility for the following benefits subject to applicable plan terms:

• Healthcare Benefits Medical Dental and Vision coverage

• Retirement Benefits 401(k) with employer match (19 years of age and older)

• Time Off Paid time off (PTO) and leaves of absence in accordance with applicable law and eligibility criteria

Eligibility for benefits and the specific terms conditions and offerings are governed by the applicable plan of documents and company policies which may be amended at the Companys discretion.

About Troon:

Founded in 1990 and headquartered in Scottsdale AZ Troon is the worlds largest professional club management company that specializes in services in golf hospitality and residential communities.âWith more than 900 locations in 45 states and 27 countries Troon is a leading employer in hospitality.âGuided by values that emphasize being infectiously energetic consciously kind and humbly prosperousâTroon offers professionals the opportunity to grow and succeed within a globally respected organization.âLearn more atâ.â

Required Experience:

Unclear Seniority