Assistant General Manager (AGM)

ASSISTENT GENERAL MANAGER Copper Vine New Orleans

Welcome to CopperVine.

Housed in thestoried building that was once home to Maylies one of New Orleans oldestrestaurants Copper Vine is a wine-fueled contemporary American Restaurant& Inn in the heart of the Central Business District.

Since opening in2018 Copper Vine has honored over a century of history while buildingsomething entirely its own. With a newlyopened Inn upstairs private dining & event spaces a restored 132-year-oldbar and a curated food & beverage program spanning Brunch Happy Hour anddinner service Copper Vine brings together every element of hospitality to itshigh-volume restaurant and luxurious Inn in the heart of downtown New Orleans.

If youre passionateabout hospitality inspired by thoughtful food and beverage and energized bythe opportunity to continue to grow something special wed love to meet you.

What Youll Do:

As the Assistant GeneralManager youll be responsible for supporting the GM by leading the Copper Vineoperations team creating memorable guest experiences via a curated GuestJourney and assisting in day-to-day management of the food and beverageprogram across all meal periods.

Yourresponsibilities will include:

• Recruiting hiring training and developing an exceptional service team.
• Leading daily food and beverage operations with a hands-on presence on the floor.
• Creating a culture rooted in genuine hospitality and personalized guest experiences.
• Training servers bartenders hosts and support staff while setting the standard through your own leadership.
• Managing scheduling labor productivity inventory and cost of sales.
• Overseeing beverage inventory ordering and operational controls.
• Partnering with culinary leadership to deliver a seamless dining experience.
• Engaging with guests through table touches service recovery and relationship building.
• Training and refining operating procedures and service standards that are the foundation of Copper Vines food and beverage program.
• Collaborate with the Sales & Events team to curate unforgettable celebrations and ensure every guest experiences exceptional hospitality at every touchpoint.
• Continuously looking for ways to elevate the guest experience while improving operational efficiency.

Who You Are:

Youre someone whobelieves hospitality is more than service its creating moments peopleremember.

You thrive on thefloor enjoy mentoring others and take pride in creating an atmosphere whereboth guests and team members feel welcomed.

Youre equallycomfortable discussing wine cocktails and cuisine as you are coaching aserver solving an operational challenge or jumping in wherever needed.

Most importantlyyoure excited by the opportunity to join an incredible team and help buildsomething exceptional.

Qualifications:

• Five or more years in a leadership role in high-volume upscale restaurants or polished dining concepts.
• Strong knowledge of cocktails wine and elevated food service.
• Proven experience hiring training and developing successful teams.
• Hands-on operational leadership with excellent organizational skills.
• Passion for delivering memorable guest experiences.
• Strong understanding of labor management scheduling inventory and cost controls.

Compensation & Benefits:

• $65000$80000 annual salary
• Performance bonus of up to 10% of base salary based on KPI achievement
• Health and supplemental insurance
• Paid Time Off
• 401(k) with company match