Assistant Executive Director

Full-time

Essential Job Responsibilities

• Provide support in the strategic direction and daily operational oversight of the community.
• Responsible for high level administrative tasks including financial payroll human resources and resident/team satisfaction.
• Foster a culture based on company mission vision and values.
• Ensure new regulations or procedures are implemented according to federal state and company standards.
• Oversee the maintenance of financial records including petty cash accounts receivable and payables spend-downs and other financial documents as requested by Dial and within established parameters.
• Assist with organization and compilation of reports and data as required providing all DSL requested reports and documents in a timely and accurate manner.
• Meet regularly with Executive Director to ensure that Executive Director has up to date and accurate information regarding all property operational financial team member and resident information.
• Promptly document concerns brought forth by resident families and team tracking problem resolution progress.
• Collaborate and assist ED as requested to manage annual budget ensuring financial targets are met and strategies are implemented to improve performance.
• Ensure collection of all rent and services fees by designated date and ensure deposit in bank as specified by supervisor.
• Address emergencies as they arise.
• Assume on-call responsibilities on a rotational basis and assign on-call responsibilities to other employees on a rotational basis to ensure after-hours response to resident emergencies and physical plant programs.
• Establish and maintain open effective communication with residents families team members and DSL home office team.
• Coordinate all details related to the admission process move-ins and move-outs.
• Positively represent the community to the local area by developing professional contacts in the area and maintaining membership in appropriate community organizations.
• Work in partnership with community Senior Living Advisor to maintain open communication coordinate tour participation of leadership team follow up with inquiries and otherwise support sales process as requested by SLA.
• Travel as needed for various required company meetings.
• Other duties as requested.

Team Member Support

• Establish a good working relationship and an open communication policy with all team members across departments.
• Oversee recruitment onboarding/training retention and performance management according to state federal and/or company standards.
• Complete payroll time clock corrections tracking forms and other required payroll documentation in a timely and accurate manner
• Carry out consult and/or make recommendations regarding any disciplinary action and dismissal of team members when necessary.
• Maintain personnel files and personnel reports per established guidelines.
• Promptly report and document reported team member on the job injuries to appropriate vendor.
• Working with Executive Director develop implement and coordinate team member development and recognition programs in the community.

Education Experience and Other Requirements

• Degree in business healthcare administration or related field
• 2 to 5 years of experience in management and supervision

Knowledge Skills and Abilities Required

• Demonstrated success in operations management team leadership and financial oversight.
• Excellent communication interpersonal and problem solving skills in a fast paced environment.
• Strong knowledge of regulatory requirements for senior living communities.
• Understanding of various employment and labor laws including but not limited to Family and Medical Leave Act Minimum Wage Equal Employment Opportunity (EEO) ADA Fair Housing and workers compensation.
• Intermediate or advanced knowledge of or willingness and ability to learn the computer programs used in the company.
• Travel occasionally for meetings or continuing education.
• Promote teamwork in providing services to residents.

Preferred Qualifications

• Previous experience in senior living
• Willingness to learn and help others
• Enjoyment in working with older adults

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