Assistant Events Manager Austin, TX

The Spirit of the Position:

The Assistant Event Manager is responsible for overseeing parking operations and staff during events. Additionally they will interface with and provide excellent customer service to all customers and employees. The Event Assistant Manager reports to the Event Manager.

Principal Job Duties:

• Supervise campus parking facilities and event staff (cashiers parkers) during events.
• Understand all relevant standard operating procedures (SOPs) for event supervisors cashiers and parkers.
• Lead train support and communicate with front-line event staff.
• Ensure that event staff under your supervision understand all SOPs pertaining to their duties and provide refresher training as necessary.
• Direct traffic within parking facilities.
• Communicate with event management and traffic control during the event as well as before and after the event if necessary.
• Drop move and pick up parking equipment (cones barricades signs etc.) as required.
• Handle and safeguard cash before during and after select events as required.
• Work independently and at times unsupervised.
• Provide excellent customer service to clients customers and employees.
• Additional duties as assigned.

Education:

• High school diploma or GED required.
• Must have a valid drivers license.

Experience:

• Parking industry experience is preferred but not required.
• Previous experience with cash handling.
• Previous experience in customer relations.

Skills:

• Excellent team-building and interpersonal skills.
• Must be able to make decisions independently and stay firm on decisions made (not easily persuaded).
• Ability to communicate professionally and effectively with diverse cultures.
• Thrive in fast-paced multi-faceted work environment.
• Must be able to work unsupervised.
• Ability to speak read and comprehend the English language.
• Demonstrates a sense of urgency and timeliness.
• Demonstrate the ability to seek improvement and contribute to value-added services/developments.

Physical Demands:

• Ability to lift push and pull at least 50 pounds

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential duties/functions.

FLSA Status: Non-Exempt

LAZ Parking is an equal opportunity all our employment practices including hiring we are firmly committed to provide equal employment opportunity (EEO) to all persons regardless of race color religion sex national origin disability age genetics Vietnam era special disabled recently separated and other protected veterans or any other characteristic protected by federal state or local law. No question in our application process is used for the process of limiting or excluding any applicants consideration for employment on such grounds.

This Employer participates in E-Verify.

Required Experience:

Manager