Assistant Director of Food & Beverage
Palmer, MA - USA
Job Summary
Club Location:
Arcis Golf team members thrive on anticipating needs forging connections and elevating experiences for our team members and guests. We are an inclusive team of unique individuals who show up each day with a grateful spirit humble heart and a genuine respect for one another.
Responsibilities:
- Collaborate with the Food and Beverage Director to manage day-to-day operations of dining facilities ensuring efficient service and guest satisfaction.
- Assist in developing and implementing standard operating procedures for the food and beverage department.
- Supervise and support front-of-house and back-of-house staff providing guidance and training as needed.
- Collaborate with the HR department for recruitment training and performance evaluations.
- Work closely with the culinary team to contribute to menu development and ensure high-quality and innovative offerings.
- Monitor food presentation portion control and overall dining experience.
- Foster a customer-focused culture ensuring that members and guests receive exceptional service.
- Address customer feedback and resolve issues promptly to maintain high levels of satisfaction.
- Assist in planning and executing special events banquets and private functions.
- Coordinate with the culinary team and other departments to ensure successful event execution.
- Assist in budget preparation and monitoring to ensure financial targets are met.
- Implement cost control measures without compromising service quality.
- Ensure compliance with health and safety regulations as well as food and beverage licensing requirements.
- Stay informed about industry trends and incorporate best practices into club operations.
Qualifications:
- Proven experience in a supervisory or managerial role within the food and beverage industry.
- Strong organizational and communication skills.
- Knowledge of food and beverage trends industry regulations and best practices.
- Excellent leadership and customer service skills.
Team Member Lifestyle Perks!
- Medical mental health dental and vision insurance
- Life Insurance
- Accident & Critical Illness Insurance
- Pet Insurance
- Paid time off
- 401(k) plan and match
- Holiday pay
- Food & Beverage discounts throughout the portfolio
- Golf & Tennis benefits
- Employee assistance program
- Career Growth
- Flexible Schedules
- Development Opportunities
Arcis Golf provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
Arcis participates in E-Verify the government program that certifies an employees right to work for us in the U.S.
Required Experience:
Director
About Company
Arcis Golf is a premier owner and operator of private, resort, and daily-fee clubs, delivering exceptional experiences and meaningful local impact.