Assistant Director – Clinical Applications & EHR Training 26-06870

Location: New York NY
Contract Duration: 6 Months
Work Arrangement: On-Site

We are seeking an experienced Assistant Director to support clinical applications EHR training initiatives and operational leadership within a healthcare environment. This role serves as a consultant and resource to departmental leadership helping develop implement and optimize programs systems and operational processes.

The ideal candidate will bring extensive Epic training experience project management expertise and hands-on involvement in full-cycle EHR implementations and support activities. This position requires strong leadership analytical skills and the ability to collaborate across multidisciplinary teams.

• Minimum 5 years of Epic training experience
• Epic Certification in MST TED 300 or other Epic modules
• Full-cycle EHR implementation experience
• EHR optimization and support experience
• Project management experience
• Ability to work all three shifts as operational needs require

One of the following is required:

• Masters Degree in:

  • Healthcare Administration
  • Hospital Administration
  • Public Administration
  • Business Administration
  • Industrial/Organizational Psychology
  • Organizational Behavior
  • Related field

  Plus: 3 years of relevant administrative management experience including at least 1 year in a supervisory or managerial role

OR

• Bachelors Degree in:

  • Healthcare Administration
  • Hospital Administration
  • Public Administration
  • Business Administration
  • Psychology
  • Related discipline

  Plus: 4 years of relevant experience including at least 2 years in a supervisory or managerial role

OR

• Equivalent combination of education training and experience

• Serve as a consultant and resource to departmental leadership.
• Support the development execution and management of departmental services and initiatives.
• Assist with administrative oversight of operational functions and strategic projects.
• Interpret and apply organizational policies and procedures.

• Participate in the design and implementation of new programs systems and workflows.
• Monitor effectiveness and recommend process improvements.
• Support operational excellence and continuous improvement initiatives.
• Ensure compliance with applicable regulatory and organizational requirements.

• Lead and support Epic training programs and educational initiatives.
• Assist with EHR implementation optimization and adoption strategies.
• Collaborate with clinical operational and IT teams to improve workflows and user experience.
• Support change management and end-user readiness activities.

• Conduct research studies and operational analyses.
• Gather and analyze data to develop recommendations for leadership.
• Manage special projects and strategic initiatives.
• Develop implementation plans timelines and performance metrics.

• Monitor departmental budgets and project-related expenditures.
• Evaluate policies procedures and systems for regulatory compliance.
• Identify operational risks and recommend mitigation strategies.
• Support audit readiness and compliance initiatives.

• Coordinate and oversee staff activities related to assigned projects.
• Collaborate with interdisciplinary teams to develop practical operational solutions.
• Represent departmental leadership on committees task forces and workgroups.
• Foster strong communication and stakeholder engagement across the organization.

• Epic Training Environment Development (TED) experience
• Clinical systems training and curriculum development
• Healthcare operations management
• Change management and user adoption strategies
• Data analysis and reporting
• Process improvement methodologies
• Budget and resource management
• Strong leadership and team development skills
• Excellent written and verbal communication abilities

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