Assistant Director

Specific duties include:

• Overseeing Regional Office (RO) operations to ensure timely accurate and efficient delivery of veterans benefits in alignment with national policies and VBA/Veterans Affairs (VA) leadership priorities.
• Developing implementing and monitoring RO policies procedures and performance standards ensuring compliance with VBA directives and consistency in service delivery across business lines.
• Analyzing operational and program performance data identifying gaps directing corrective actions and ensuring follow-up to improve quality timeliness cost efficiency and customer satisfaction.
• Leading strategic planning and resource management including development of short- and long-term goals assessment of resource needs and effective allocation of personnel budget and equipment.
• Evaluating organizational structure and workload trends recommending and implementing organizational changes to meet evolving program and business requirements.
• Providing executive oversight of human resources functions including position management staffing decisions performance management labor-management relations and escalation of employee relations matters.
• Ensuring the effective management of RO financial resources including formulation execution and oversight of the budget while ensuring compliant and efficient use of funds.
• Representing the RO in internal and external engagements maintaining strong stakeholder relationships and supporting initiatives that advance VA programs organizational culture equal employment opportunity (EEO) principles and workforce inclusivity.

Promotion Potential: The GS-15 is the full performance level for the position.

Work Schedule: Full time Monday through Friday 8:00am to 4:30pm.
Compressed/Flexible: Not Available.
Telework: This position is eligible for situational (ad hoc) telework only. The selectee is required to report to the official duty station each scheduled workday. Telework may be approved only on a case-by-case basis with supervisory approval. Routine or recurring telework is not authorized for this position.
Virtual: This is not a virtual position.
Position Description/PD#: Assistant Director; PD37863A
Relocation/Recruitment Incentives: Authorized .
Relocation expenses and services (Permanent Change of Station - PCS) are authorized. PCS covers the relocation of a household for government convenience when transferring between duty stations. By accepting PCS the selectee agrees to remain in Federal service for 12 months after the move. Failure to complete the service period may require repayment of PCS expenses. Click here for more information.

Financial Disclosure Report: Is Required. This position requires completion of a Confidential Financial Disclosure Report (OGE-450) under 5 C.F.R. 2634.904(a). The selectee must submit the form before entering on duty and annually thereafter.

As a condition of employment for accepting this position you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public determining if your employment advances the public interest we may consider:

• your performance and conduct;
• the needs and interests of the Agency;
• whether your continued employment would advance organizational goals of the Agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your probationary period your employment will be terminated unless you receive certification in writing that your continued employment advances the public interest.

Additional Conditions of Employment are as follows:

• You must be a U.S. Citizen to apply for this job.
• Selective Service Registration is required for males born after 12/31/1959.
• You may be required to serve a probationary.
• Selectees are required to serve a one-year supervisory probationary period if not previously completed in a Federal position.
• Subject to background/security investigation.
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements I-9 Acceptable Documents.
• Effective May 7 2025 drivers licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.

1. To qualify for this position applicants must meet all requirements by the closing date of this announcement:09/08/2026.

TIME-IN-GRADE REQUIREMENT: As a current Federal GS employee you must meet time-in-grade requirements by the closing date of this announcement.

• For a GS-15 position you must have served 52 weeks at the GS-14 level.
• If you are a current VBA employee requesting reassignment or change to lower grade via this vacancy announcement you must currently hold the GS- 14 or higher and the promotion potential of your current position must be at least None.

The grade may have been in any occupation but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year it may not clearly demonstrate you possess one-year time-in-grade as required by the this instance you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.

MINIMUM QUALIFICATION REQUIREMENT: You may qualify based on your experience as described below:

GS-15 Grade Level:

Specialized Experience: Applicants must have one year of specialized experience equivalent to at least the GS-14 grade level in the normal line of progression. Specialized experience is experience that has equipped the applicant with the executive-level knowledge skills and abilities to successfully perform the duties of an Assistant Director in a Veterans Benefits Administration Regional Office. To be creditable the experience must demonstrate all of the following activities performed in a Regional Office VA business line VISN or similar large complex Federal or private-sector organization:

1. Managing program operations that deliver benefits or services to Veterans or comparable populations;
2. Establishing priorities such as determining resource needs and allocating staff and funds to meet program objectives;
3. Directing personnel management actions such as hiring performance management labor/employee relations organizational changes or workforce planning;
4. Overseeing complex program reviews operational assessments compliance reviews or performance evaluations;
5. Monitoring program effectiveness including analyzing policies directives procedures and long- and short-range organizational goals to identify improvement needs;
6. Representing organizational leadership with internal and external stakeholders including participating on committees workgroups or interagency engagements;
7. Leading cross functional teams or subordinate supervisors/managers to resolve operational issues improve performance or implement new policies or processes.

Volunteer Experience: Experience refers to paid and unpaid experience including volunteer work done through National Service programs (e.g. Peace Corps AmeriCorps) and other organizations (e.g. professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies knowledge and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience including volunteer experience.

Full vs. Part-Time Employment: Full-time employment is considered to be at least 35 hours per week. Part-time experience will be credited on a pro-rated basis; when including part-time employment in your resume you must specify the average hours worked per week.

Physical Requirements: This position is primarily sedentary with some walking standing bending and/or carrying lightweight items.

For more information on these qualification standards please visit the United States Office of Personnel Managements website at

Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted.